AI Model and Agent Operation Project Intern
TikTok
AI Model and Agent Operation Project Intern
TikTok
Short-form video platform with ads
Team Introduction Our team is building an intelligent and automated AI Model Operations framework to continuously improve the quality, efficiency, and scalability of Auto Moderation systems. By combining policy operationalization, Data driven insights, model strategy optimization, and AI-powered automation, we enable machine learning models to deliver accurate and consistent moderation decisions at scale. You will work closely with Policy, Product, Engineering, Data Science, and Machine Learning teams to support the end-to-end life cycle of AI model operations,from policy implementation and performance analysis to strategy optimization and operational automation. As a Project Intern, you will contribute to impactful short-term projects and gain hands-on experience in a fast-paced, professional environment. This internship offers the opportunity to develop practical skills, apply your knowledge to real-world challenges, and explore your career interests. Applications are reviewed on a rolling basis, so we encourage you to apply early. Responsibilities - Translate moderation policies and business requirements into structured, machine-executable rules and operational strategies. - Monitor and analyze key model performance metrics (e.g., Accuracy, Recall, Precision, False Positive Rate) to identify optimization opportunities. - Conduct root cause analysis on false positives, false negatives and edge cases, and propose strategy-driven improvements. - Conduct root cause analysis on false positives, false negatives and edge cases, and propose data- and strategy-driven improvements. - Support model evaluation, Golden Set construction, and strategy validation to improve model quality and consistency. - Explore AI-powered operational automation by leveraging LLMs, AI Agents, and workflow automation to improve analysis, issue diagnosis, and strategy optimization. - Collaborate with cross-functional teams including Policy, Product, Engineering, Machine Learning, and Operations to drive continuous model improvement.
Minimum Qualifications - Currently pursuing an Undergraduate/ Master's in Computer Science, Mathematics, Information Systems, Artificial Intelligence, Data Science, Statistics or a related AI discipline. - Strong interest in AI, Machine Learning, Trust & Safety, or AI Model Operations. - Strong analytical and problem-solving skills with the ability to derive insights from data and translate them into actionable recommendations. - Familiarity with Excel and SQL; knowledge of Python or basic machine learning concepts is a plus. - Excellent communication, learning agility, and cross-functional collaboration skills. - Available to intern at least 4 days per week for a minimum of 3 months. Preferred Qualifications - Experience in data analysis, strategy operations, Trust & Safety, AI products, or content moderation projects. - Familiarity with SQL, Python, or data visualization tools. - Hands-on experience with LLMs, Prompt Engineering, AI Agents, model evaluation, or workflow automation is a plus.
About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
Diversity & Inclusion
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
TikTok is a short-form mobile video platform that lets people create, discover, and share quick videos. Users upload vertical clips, edit them with built-in tools, and browse a personalized feed powered by an algorithm that highlights relevant content. Advertisers can use in-feed ads, branded hashtags, and the Business Center to plan and measure campaigns, making it easy for brands to reach a global audience. Its goal is to inspire creativity and bring joy by helping people express themselves and by connecting brands with a wide audience.
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