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Norton Healthcare

Not-for-profit hospital system with clinics

Receptionist - Norton Children's Medical Group, Rheumatology, 8a-430p

Clinical Support & Patient AdministrationUpdated on Nov 11
Full-timeLouisville, KY, USANo salary listedIn-person

About the Job

Requirements

  • No prior experience is required; on-the-job training is provided.

Responsibilities

  • Serve as the liaison between the physician and patient.
  • Answer the telephone and incoming calls, determine the nature of patient calls, schedule appointments, route calls, take appropriate messages, and pull charts for messages.
  • Greet patients and family members, obtain registration and insurance data, and update information in the billing system.
  • Facilitate patient flow into the practice.
  • Perform charge entry, referrals, and pre-certifications, as assigned.
  • Schedule specialist appointments and diagnostic tests, as assigned.
  • Attend to patients of all ages using age-appropriate principles of growth and development according to the practice specialty.

Desired Qualifications

  • Ability to speak Spanish.
  • High school diploma or GED.

About the Company

Norton Healthcare

Not-for-profit hospital system with clinics

Norton Healthcare runs a not-for-profit health system serving adults and children in Kentucky and Southern Indiana, with five Louisville hospitals, affiliated facilities, and hundreds of clinics. It delivers inpatient and outpatient care across general and specialty services (heart, neuroscience, cancer, orthopedics, women’s and pediatric care) and uses telehealth and urgent care centers to reach patients at about 350 locations. The network relies on a large medical staff and ongoing clinical research to connect patients with trials and advanced treatments. Its aim is to provide broad, accessible care across the region while prioritizing community health and inclusive care, as reflected in its recognized LGBTQ+ equality and disability inclusion efforts.

Company size
10,001+
Company stage
Not listed
Total funding
Not listed
Headquarters
Louisville, KY
Founded
2018

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