A

AAA Club Alliance

Automotive membership and travel services

Retail Membership Sales Specialist

Full-Time
$20.97 - $26.83/hr
Mid
East Brunswick, NJ, USA
In Person
RetailRetail Sales

About the job

Requirements
  • Bring a minimum of three years of sales and customer service experience.
  • Have effective written and oral communication skills for engaging customers and explaining the value of AAA memberships.
  • Demonstrate computer skills, including the ability to navigate multiple websites and programs while multitasking in a fast-paced retail environment.
  • Hold a Notary Public designation or be willing to obtain one within six months of employment.
  • Have a high school diploma or equivalent.
  • Satisfactory pre-employment and post-employment screening results, including criminal, drug, and state- and/or vendor-specific screenings; this may include the ability to obtain necessary membership licenses or other licenses required to perform the essential functions of the position.
Responsibilities
  • Sell and process new AAA memberships while maximizing opportunities to upsell and cross-sell upgrades and add-ons.
  • Engage the membership base through in-store sales, inquiries, and outbound calls; welcome new members, present promotions, and initiate discussions about upgrade opportunities.
  • Accurately document leads and interactions and maintain clear records for future reference.
  • Serve as the store's primary resource for membership-related inquiries, providing guidance and support to customers.
  • Provide backup assistance with cashiering, tag and title, and IDEMIA services when applicable.

About the company

AAA Club Alliance is a membership organization providing roadside assistance, automotive services, insurance, travel planning, financial products, and member discounts across its operating territory. It serves drivers, travelers, households, and businesses through digital channels, contact centers, local stores, car care locations, and affiliated service operations. The organization brings together several regional AAA clubs and trade names under a shared operating structure. Teams work across roadside service, automotive repair, insurance, travel, membership support, retail operations, financial services, technology, marketing, and corporate functions.

Company Size

N/A

Company Stage

N/A

Total Funding

N/A

Headquarters

N/A

Founded

N/A