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Encora

Global digital engineering services provider

Mainframe Backup Administrator

System AdministrationConfirmed live in the last 24 hours
Full-timeSingaporeNo salary listedIn-person

About the Job

Requirements

  • At least 5 years of hands-on experience in mainframe backup operations.
  • Strong expertise with CA 1, tape operations, and tape lifecycle management.
  • Proven experience with mainframe backup using ADRDSSU and FlashCopy.
  • Solid knowledge of mainframe infrastructure, storage management, and backup concepts.
  • Experience with resiliency planning, disaster recovery testing, and recovery execution.
  • Troubleshooting and problem-solving skills in backup and recovery scenarios.
  • Familiarity with ITIL processes for Incident, Problem, and Change Management.
  • Ability to work in a 24x7 environment with on-call support as needed.
  • Strong attention to detail and communication skills for incident and stakeholder updates.

Responsibilities

  • Manage and monitor daily mainframe backup operations using CA 1 (Tape Management System).
  • Ensure successful execution of scheduled backup jobs, troubleshoot failures, and perform root cause analysis.
  • Validate backup logs, reports, and error messages to ensure compliance with SLAs.
  • Perform tape operations and manage the full tape lifecycle, from allocation to offsite storage and destruction.
  • Execute mainframe backups using ADRDSSU and FlashCopy.
  • Support resiliency planning, disaster recovery testing, and recovery execution during drills and real events.
  • Troubleshoot and resolve complex issues in backup and recovery scenarios to minimize downtime.
  • Follow ITIL processes for Incident, Problem, and Change Management.
  • Maintain documentation for procedures, configurations, and recovery playbooks.
  • Collaborate with infrastructure, storage, and application teams to align backup strategies with business needs.

Desired Qualifications

  • Experience with IBM z/OS and storage subsystems.
  • Exposure to modernizing legacy backup processes or integrating with cloud storage.
  • Scripting experience in REXX, JCL, or similar mainframe languages.

About the Company

Encora

Global digital engineering services provider

Encora offers global digital engineering services, including software product engineering, cloud services, data science, and quality engineering. It works through nearshore and offshore teams in Latin America and India to provide cost-effective software development and IT consulting for industries like financial services, healthcare, retail, and technology. The company differentiates itself with a scalable global delivery model, access to large pools of software engineers, and backing from Advent International to support growth. Its goal is to help clients accelerate their digital transformation by delivering practical, scalable engineering services at a lower cost.

Company size
5,001-10,000
Company stage
Acquired
Total funding
$215M
Headquarters
Scottsdale, AZ
Founded
2003

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