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Career TEAM

Workforce development consulting with government software

Career Advisor

Case Management & AdvocacyPosted on Nov 9
Full-timeSanta Fe, NM, USA

About the Job

Requirements

  • High school diploma or equivalent.
  • Experience combining elements of training, counseling, case management, or other services.
  • Computer proficiency with Microsoft Office and Google Workspace, including Word, Excel, PowerPoint, Gmail, Google Calendar, Google Docs, Google Sheets, and Google Drive.
  • Ability to work in a dynamic team environment and communicate and cooperate professionally with others.
  • Ability to serve and influence customers as a role model and motivate them toward achieving goals.
  • Ability to work with a culturally diverse customer base and demonstrate cultural sensitivity.
  • Time-management skills to meet deadlines and work under pressure.
  • Verbal and written communication skills.
  • Valid driver's license.

Responsibilities

  • Provide intensive case management services to registered customers within the One-Stop system.
  • Complete intake and eligibility determinations for the workforce program; assess jobseekers’ employment and training needs and abilities through interviews, testing, and other methods.
  • Enter data into and use and process clients through participant information systems and other databases required by the One-Stop system.
  • Guide jobseekers through preparing individual employment plans based on their occupational goals.
  • Counsel clients on available job opportunities, training programs, and other services.
  • Complete Individual Training Account vouchers and other documents required for clients entering training.
  • Refer individuals to appropriate services, training programs, or job opportunities and follow up on those activities.
  • Conduct orientation sessions, workshops, job clubs, and other group presentations for clients.
  • Follow eligibility-documentation policies, procedures, and regulations to ensure case files contain original or copied eligibility documentation.
  • Maintain accurate case files for each registered customer, ensuring that each file contains required eligibility documents and meets compliance requirements.
  • Develop a comprehensive Individual Employment Plan for every customer.
  • Refer and track eligible customers into contracted programs provided onsite at One-Stop centers or in the community, in accordance with established contracts.
  • Meet or exceed program benchmarks and participate in required staff events, including training, staff meetings, and individual supervision.
  • Complete all required reports.
  • Approach each day and task with a “ZAG” mindset.
  • Perform other duties and projects as needed.

About the Company

Career TEAM

Workforce development consulting with government software

Career TEAM, LLC provides workforce development services to government and education institutions. It combines high-touch, one-on-one case management and career services with a proprietary software portal called Career EDGE to manage employment and training programs. The Career EDGE platform supports program administration, participant tracking, and service delivery, enabling staff to coordinate services and monitor outcomes for participants. The company differentiates itself by offering an integrated mix of hands-on support and software tailored to public sector and educational clients, backed by a track record of securing government and state grants (over $100 million) and collaborating with partners like ForgeNow to strengthen vocational training. Career TEAM’s goal is to reduce unemployment and poverty by closing the opportunity divide and delivering better employment outcomes through targeted workforce development solutions.

Company size
Not listed
Company stage
Not listed
Total funding
Not listed
Headquarters
North Haven, CT
Founded
1996

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