Strategic Program Manager

Confirmed live in the last 24 hours



1,001-5,000 employees

Provides learning management system software


Compensation Overview

$80,000 - $115,000Annually

+ Wellness Subsidy + Equity Grants + Variable Incentive


Toronto, ON, Canada + 1 more

Required Skills
  • 5+ years experience in managing projects or administering technology programs
  • Proven ability to establish strategic outcomes and measurements
  • Proven ability to build and maintain relationships at the executive level
  • High energy level, demonstrated drive to succeed, and a sense of urgency
  • Experience analyzing data and presenting statistical and narrative reports
  • Experience within a fast-paced, growth organization is ideal
  • Understands the client high-level vision, goals, and objectives and communicates that client vision to appropriate Desire2Learn groups throughout the client life cycle
  • Synchronizes client expectations and Desire2Learn product and service capabilities as both the client vision and product evolve
  • Promotes a partnership relationship by listening to client product advice; supporting client research; and, maintaining frequent communication and collaboration on local and regional meetings, conferences, and events
  • Manages cross-functional and inter-departmental teams
  • Coordinates external and internal communication to decrease duplication or misapplication of effort and increase alignment of internal resources and client vision
  • Responsible for overall successful planning and delivery of client projects
  • Resolution of issues within the program and, where necessary, the escalation of issues to senior management
  • Management of partner projects (as applicable)
  • Ensures maximum efficiency in the allocation of resources and supports internal planning of personnel and resource needs
  • Supports product planning including incorporation of appropriate customizations into the core product base
  • Proactively monitors client success metrics and provides strategic advice for planning future projects
  • Contributes to and participates in strategic account planning with client, account management, and other stakeholders
  • Develops and manages program plans/charters; obtains appropriate client and Desire2Learn approvals and sign-offs
  • Determines, monitors and reviews all project economics to include costs, operational budgets, staffing requirements, resources, and risk
  • Develops project control and reporting procedures and manages changes in operational plan
  • Coaches and advises team members to accomplish project goals, to meet established schedules, and resolve technical/operational issues
  • Aligns clients and Desire2Learn project planning and program development methodologies to maximize success and minimize costs
  • Conducts post-project reviews and provides client reporting and internal feedback for continuous improvement
  • Report progress to senior management

D2L offers the Brightspace LMS software, providing accessible, mobile, reliable, open, secure, and easy-to-use learning experiences, seamlessly integrating with various tools and serving millions of learners globally.

Company Stage

Series B

Total Funding



Kitchener, Canada



Growth & Insights

6 month growth


1 year growth


2 year growth