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Deutsche Telekom IT Solutions Slovakia

Designs and operates enterprise technology services

Lead Architect for ServiceNow with German

IT OperationsConfirmed live in the last 24 hours
Full-timeKošice, Slovakia

About the Job

Requirements

  • Expertise in ServiceNow, especially IT Service Management (ITSM).
  • Good knowledge of IT Operations Management (ITOM) and Customer Service Management (CSM).
  • At least seven years of professional experience, including at least five years in IT solution design or architecture.
  • Expertise in telecommunications Order Management, telecommunications service management, product inventory, and data segregation.
  • Experience with Tele-Management Forum (TMF).
  • Very good knowledge of project management processes and methods.
  • Operational experience with Scaled Agile Framework (SAFe) methods in software development.
  • Broad knowledge of B2B solution business and end-to-end processes, with a focus on the order-to-cash process.
  • Experience presenting to large audiences.
  • Fluency in English and German.

Responsibilities

  • Design and evolve existing IT architecture in the Digital Order Management hub of Canvas C23.
  • Design and develop ServiceNow solutions, including workflows, interfaces, and customizations.
  • Contribute to architectural planning and decision-making, ensuring ServiceNow solutions align with Deutsche Telekom IT strategy and infrastructure.
  • Design reusable RESTful APIs and decompose the monolithic system landscape.
  • Work with IT teams, business leaders, and external partners; lead project teams, provide technical guidance, and facilitate collaboration to achieve project outcomes.
  • Define a target architecture for the B2B microservice landscape.
  • Collaborate on architectural runways and the architectural vision, and conceive required enablers in consultation with Scrum teams and external stakeholders.
  • Cooperate and coordinate with IT and business stakeholders and other Agile Release participants.

About the Company

Deutsche Telekom IT Solutions Slovakia

Designs and operates enterprise technology services

Deutsche Telekom IT Solutions Slovakia designs and operates information and communication technology services for international companies and the Deutsche Telekom group. Its work spans business applications, SAP systems, cloud infrastructure, communications networks, and shared IT services. Teams support customers through technical design, development, implementation, and the ongoing administration of systems used in business operations. The company also supplies security services, including protection for networks, applications, and business data. Founded in 2006 as T-Systems Slovakia, the operation adopted its current shared brand in 2020 and lists its headquarters in Košice-Juh, Slovakia.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Košice-Juh, Slovakia
Founded
2006

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