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RHmais

Gestor de Processos de Melhoria Continua

Business OperationsConfirmed live in the last 24 hours
Full-timeLisbon, PortugalNo salary listed

About the Job

Requirements

  • A higher education qualification in Marketing, Management, or Engineering.
  • Three to five years of experience in similar roles.
  • Good oral and written Portuguese; English is preferred.
  • Ability to organize, structure, and synthesize information.
  • Knowledge of NOS processes is preferred.
  • Proficiency in Microsoft Office, including Excel, Word, and PowerPoint.
  • Ability to work autonomously and demonstrate initiative.
  • Ability to communicate and build interpersonal relationships with empathy.
  • Ability to negotiate and resolve blockers, with resilience.
  • Critical thinking and analytical ability.

Responsibilities

  • Identify and implement opportunities to improve Commercial processes.
  • Gather, map, critically analyze, redefine, implement, and monitor new processes.
  • Coordinate with company stakeholders, including Marketing, Customer Operations, CRM, and Legal, on launching new offers, products, and campaigns to ensure go-to-market readiness for the Commercial Directorate.
  • Work with the Commercial Directorate's areas and channels to implement new workflows and processes for launching offers or campaigns, or adapt existing workflows and processes, including reporting, processes, audits, and training.
  • Visit operations and gather process information.
  • Analyze results.
  • Design processes using a knowledge management tool.
  • Define, participate in, and/or evaluate system requirements for new launches and offers with the Systems area.

Desired Qualifications

  • Knowledge of NOS processes.
  • English language proficiency.

About the Company

Company size
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Company stage
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Total funding
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Headquarters
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Founded
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