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Pet Food Express

Curated pet foods and supplies retailer

Temporary Seasonal Store Clerk

Part-Time
$18.10 - $19.10/hr
Entry
Mill Valley, CA, USA
In Person
RetailMerchandising

About the job

Requirements
  • Previous customer service, inventory, or pet care experience is a plus, but is not required.
  • Candidates must be available to work flexible schedules, including evenings and weekends.
  • Candidates must be able to lift and carry up to 35 pounds.
  • Candidates must be comfortable standing, walking, bending, and reaching throughout a shift.
  • Candidates must have reliable attendance and punctuality.
Responsibilities
  • Create a warm, welcoming environment for every customer.
  • Support the pet wash area.
  • Pick and package delivery products.
  • Assist customers with carry-outs and cart runs.
  • Unload and stock incoming merchandise.
  • Maintain product presentation and replace damaged or missing items.
  • Work with sales staff to ensure shelves are full and organized.
  • Keep warehouse and store areas clean and tidy, including sweeping and mopping as needed.
  • Perform other duties as assigned.
Desired Qualifications
  • Previous customer service, inventory, or pet care experience.

About the company

Pet Food Express is a pet-supply retailer in California that focuses on selling a curated selection of high-quality pet products with knowledgeable, customer-focused service. Its product approach centers on carefully chosen items rather than a broad catalog, and it supports both in-store shopping and online purchasing to meet customer needs. The company differentiates itself from large, big-box competitors by prioritizing quality and personalized service, building a loyal customer base through expertise and a strong regional presence. Its goal is to continue growing its brick-and-mortar footprint and e-commerce capabilities, expanding its reach with strategic investment and leadership to fuel the next phase of expansion.

Company Size

501-1,000

Company Stage

N/A

Total Funding

N/A

Headquarters

Concord, California

Founded

1986

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Simplify's Take

What believers are saying

  • Pet Food Express opened a Presidio flagship in May 2025, showing ongoing expansion.
  • Pet Food Express runs veterinary clinics across California, boosting convenience and repeat visitation.
  • More than 300 rescue partnerships strengthen community goodwill and local customer loyalty.

What critics are saying

  • Rainier Partners ownership pressures a growth sale or margin expansion by 2027.
  • Chewy and Petco keep compressing pricing power while Pet Food Express stays California-bound.
  • If store traffic weakens, clinics and retail cross-sell lose leverage and growth stalls.

What makes Pet Food Express unique

  • California-only footprint gives Pet Food Express dense local brand recognition.
  • In-store veterinary clinics via VIP Petcare create sticky traffic and recurring visits.
  • Curated premium assortment and trained staff differentiate it from big-box commodity pet retail.

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Benefits

  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Life Insurance
  • Pet Insurance
  • Health Savings Account/Flexible Spending Account
  • Paid Vacation
  • 401(k) Company Match
  • Employee Discounts
  • Flexible Work Hours

Growth & Insights and Company News

6 month growth

3%

1 year growth

4%

2 year growth

4%
VCA Online
Aug 11th, 2022
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