Neolytix

Healthcare management partner optimizing revenue cycles

AR Follow-up - US Healthcare RCM

Accounts Payable/ReceivableConfirmed live in the last 24 hours

Full-timeGurugram, Haryana, IndiaNo salary listed

About the Job

Requirements

Associate applicants must have at least 1 year of provider-side US healthcare accounts receivable calling experience; Senior Associate applicants must have 3–4 years of hands-on denials and appeals experience.
Working knowledge of the US revenue cycle, including the claim lifecycle, explanation of benefits and electronic remittance advice, denial codes (CARC/RARC), and timely-filing rules.
Experience using practice-management or electronic health record platforms; Epic, AdvancedMD, or Athena Health are preferred, and similar platforms are acceptable.
A completed Bachelor's degree in any discipline is mandatory; candidates currently pursuing a degree or with incomplete or discontinued studies are not eligible.
Excellent spoken English with a clear, neutral accent and confident handling of US payer calls, plus good written English for accurate documentation.
Must be able to work onsite in Gurugram five days a week on a fixed night shift aligned with US hours, with reliable attendance, punctuality, and roster adherence.
Comfort using billing and electronic health record platforms and Microsoft Office, with good computer proficiency and clear note-writing.

Responsibilities

Work assigned accounts receivable buckets by calling US payers about claim status, underpayments, and non-payment, and clearly documenting actions in the billing system.
Analyze explanations of benefits and electronic remittance advice, identify denial reasons using CARC/RARC codes, and take corrective action by rebilling, requesting reprocessing, or escalating.
Meet daily productivity and quality targets for claims worked, resolution rate, and call quality.
Handle protected health information in compliance with HIPAA at all times.
Senior Associates own complex denials and appeals, draft appeal letters, track appeal turnaround time, and follow through to obtain overturns.
Senior Associates work aged accounts receivable (90+/120+) and document root causes to support prevention as well as recovery.
Senior Associates support the team lead with quality by spot-checking documentation and coaching new associates on payer-specific nuances.

Desired Qualifications

Experience with multi-specialty physician groups.
Exposure to both government payers (Medicare/Medicaid) and commercial payers.
Experience with Epic, AdvancedMD, or Athena Health is preferred; similar platforms are considered.
Immediate availability or a short notice period is strongly preferred.

NEOLYTIX
Associate / Sr Associate – AR (RCM)
Accounts Receivable & Denials · US Healthcare

LEVEL
Associate / Sr Associate

EXPERIENCE
1+ Yr / 3–4 Yrs

LOCATION
Gurugram (Onsite)

SHIFT
Night (US Hours)

Two openings, one team — Associate requires a minimum of 1 year in US healthcare AR calling; Senior Associate requires 3–4 years with denials depth. Apply to the level that matches your experience.

About the Role

Neolytix is a US-headquartered healthcare MSO serving 270+ provider organizations. Our AR team works US insurance receivables end-to-end — following up with payers, resolving denials, and driving collections for physician groups and specialty practices.
Associates own payer follow-up and claim-status resolution on assigned buckets. Senior Associates handle complex denials, appeals, and aged AR, and act as first-line quality support for the pod.

Key Responsibilities

Core (Associate & Sr Associate)

Work assigned AR buckets — call US payers on claim status, underpayments, and non-payment, and document actions clearly in the billing system.
Analyze EOBs/ERAs, identify denial reasons (CARC/RARC), and take corrective action — rebill, reprocess, or escalate.
Meet daily productivity and quality targets (claims worked, resolution rate, call quality).
Maintain HIPAA-compliant handling of PHI at all times.

Additional (Sr Associate)

Own complex denials and appeals — draft appeal letters, track appeal TAT, and follow through to overturn.
Work aged AR (90+/120+) with root-cause notes that feed prevention, not just recovery.
Support the TL on quality — spot-check documentation, coach new associates on payer-specific nuances.

Skills & Experience

Must-Have

Associate: minimum 1 year in US healthcare AR calling (provider side). Sr Associate: 3–4 years with hands-on denials and appeals work.
Working knowledge of the US revenue cycle — claim lifecycle, EOB/ERA reading, denial codes (CARC/RARC), and timely-filing rules.
Experience on practice-management / EHR platforms — Epic, AdvancedMD, or Athena Health preferred; similar platforms considered.

Preferred

Multi-specialty physician-group experience.
Exposure to both government (Medicare/Medicaid) and commercial payers.

Eligibility Criteria

Education: Bachelor’s degree (any discipline) is mandatory and must be completed — candidates currently pursuing a degree, or with an incomplete/dropped graduation, are not eligible.
Communication: Voice-facing role — excellent spoken English with a clear, neutral accent and confident US payer-call handling, plus good written English for accurate documentation.
Work mode & shift: Onsite at Gurugram, 5 days a week, on a fixed night (US-hours) shift — reliable attendance, punctuality, and roster adherence are essential.
Systems: Comfortable working in billing/EHR platforms and MS Office; good computer proficiency and clear note-writing.
Notice period: Immediate joiners or candidates on short notice strongly preferred.

Performance Expectations

You will be measured on clear, role-specific metrics:

Claims worked per day (productivity target).
Resolution / collection rate on assigned buckets.
Call and documentation quality score (from QA audits).
Aged-AR (90+/120+) reduction and denial-overturn rate (Sr Associate).

Hiring Process

HR Screening
2 Technical Interviews
Assessment Round
HR discussion (fitment, shift, salary).

Why Join Neolytix

US Healthcare Depth Live US provider accounts across 270+ client organizations — real RCM, not a training bench.	Clear Growth Path Associate → Sr Associate → QA / SME / TL → AM: progression tied to performance.
Multi-Platform Exposure Hands-on across Epic, AdvancedMD, AthenaHealth, and more — skills that travel.	Stable, Growing MSO A fast-growing US-headquartered organization with centres in Chicago, Gurugram, and Manila.

About the Company

Neolytix

Healthcare management partner optimizing revenue cycles

Neolytix is a management partner for U.S. healthcare organizations, offering tailored support across revenue cycle and administrative operations. It works by assessing a practice’s needs and then implementing optimized processes and intelligent automation to reduce inefficiencies, boost collections, and streamline operations. Its approach combines healthcare-focused strategic guidance with hands-on revenue cycle optimization, patient access virtualization, and clinical support at scale across 40 states and 270+ clients. The goal is to help providers run better businesses while delivering higher-quality patient care by freeing clinicians from administrative burdens and improving financial performance.

Company size: 51-200
Company stage: Not listed
Total funding: Not listed
Headquarters: Northbrook, IL
Founded: 2012

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