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Total Quality Logistics

Freight brokerage linking shippers to carriers

Account Representative

Account ExecutiveConfirmed live in the last 24 hours
Full-timeFort Wayne, IN, USA

About the Job

Requirements

  • A college degree is preferred but not required.
  • Must work 100% in-office and be willing to go above and beyond.
  • Ability to efficiently juggle dynamic operations with a strong sense of urgency.
  • Strong communication skills and ability to handle conflict.
  • Solution-focused mindset and exceptional customer service.
  • Ability to work with the latest technologies.

Responsibilities

  • Support and work with an established sales team to identify customer opportunities and drive revenue.
  • Grow new and existing business by presenting customers with transportation services and handling freight issues 24/7/365.
  • Communicate with the sales team and customers as the subject matter expert to build and maintain relationships.
  • Manage projects from start to finish, oversee daily shipments, and resolve issues to ensure pickups and deliveries are on time.
  • Work with the sales team to provide and negotiate competitive pricing.
  • Input, update, and manage shipment information in company systems.
  • Collaborate with the support team to ensure each shipment is serviced properly.
  • Assist with billing and accounting responsibilities as needed.

Desired Qualifications

  • No prior experience is necessary; the role includes an accelerated training program to learn the logistics industry.
  • Military veterans are encouraged to apply.

About the Company

Total Quality Logistics

Freight brokerage linking shippers to carriers

Total Quality Logistics (TQL) acts as a freight broker that connects shippers needing truckload transport with vetted carriers that have the capacity to move it. Its service operates around the clock, 24/7/365, with sales and support teams handling accounting, after-hours calls, and special handling to ensure shipments move smoothly. TQL differentiates itself through its large scale in the $500 billion logistics market, an extensive network of carriers, around-the-clock support, and a transparent, career-oriented culture that emphasizes advancement and performance-based pay. The goal is to move shipments reliably and efficiently while expanding market share and providing employees with clear paths to career growth and earnings based on performance.

Company size
5,001-10,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Cincinnati, OH
Founded
1997

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