Dispatch Lead @ The Rounds

Salary Range: 24 to 26 (Currency: USD) (Pay period: per-hour-wage)

The Rounds is the portal for managing everything that comes in/out of your home, i.e. your AI-powered personal Psychic Home Manager. Our mission is to make everyday choices effortless and more sustainable than the alternative. The Rounds automates the "inventory management" of the stuff you use every day, starting with weekly delivery and refill of essential consumer goods via our own scheduled two-way last mile logistics network. We’re backed by the best VC partners, including Andreesseen Horowitz, Redpoint, First Round and Construct Capital.

The Rounds is looking for a motivated Dispatch Last Mile Lead who thrives in a fast-paced, physical environment and wants to make an impact in making our neighborhoods greener. You will be responsible for supporting our last-mile operations including the supervision of delivery associates to ensure quality & efficiency in day-to-day operations to meet our goals. Your efforts will support aggressive growth and expansion at a rapidly growing, early-stage startup.

You will:

Manage and oversee the daily operations of our delivery team, including drivers and bike riders
Deliver by van or e-bike when necessary and handle material management duties
Mentor and develop the team to ensure quality and on-time delivery
Plan and supervise delivery routes, providing support to drivers as needed
Coordinate pickups and deliveries, effectively managing the delivery team
Assign routes daily and manage resources efficiently
Schedule maintenance and oversee the day-to-day operations of the delivery team
Lead the onboarding, training, and performance management of new associates
Ensure quality and efficiency in last mile operations
Uphold an excellent Member experience and foster team collaboration

You are:

Member Obsessed: Detailed oriented and can-do attitude to provide the best Member experience at all times
Ready & Reliable: Excellent attention to detail, time management, and proactive problem-solving skills
Team Player: Natural collaborator contributing to the success of a fast-growing, mission-driven team

Required Qualifications:

Experience in dispatching, driving, or managing in a similar role
Proven experience in managing a fast-growing team
Exceptional communication skills, both written and oral
Organized, detail-oriented, and capable of multitasking effectively
Proficiency in routing software and basic tech applications
Proficiency in G-Suite, Slack, and strong computer skills. OnFleet proficiency is a bonus!
Capable of walking, bending, squatting, climbing, reaching, and kneeling
Able to lift/push/pull up to 75 pounds
Willing and able to deliver by van or e-bike when required
1+ years managing employees

Hours & Benefits

Tuesday - Friday (8:30 AM -6:-00 PM)
Paid Time Off, Sick Time
Medical, Dental, Vision Insurance

Here at The Rounds, we’re looking for fast learners with a passion for sustainability. People succeed in our Company culture when they are intensely focused on our Members and are energized by and have the work ethic to solve hard problems Our goal is to do the best work of our careers here.

You’re encouraged to apply even if your experience doesn’t precisely match the job description, especially if your career has taken some extraordinary twists and turns. We have a diverse set of problems to solve and need a diverse set of perspectives to imagine a greener future and build what’s missing; including but not limited to race, age, sexual orientation, gender identity or expression, national origin, religion, and dis/ability.

Dispatch Lead

The Rounds

Compensation Overview

You will:

You are:

Required Qualifications:

Hours & Benefits

6 month growth

1 year growth

2 year growth

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