Customer Success Coordinator
Allego
Customer Success Coordinator
Allego
Mobile sales enablement platform with analytics
Allego is a rapidly growing SaaS technology company in the Boston area and creator of the market-leading Revenue Enablement Platform. Our technology helps Go-To-Market teams build the skills and access the knowledge they need to succeed in every selling situation.
Allego is the only revenue enablement platform to be named a Leader in both the Forrester Wave™ and the inaugural Gartner® Magic Quadrant™ for Revenue Enablement Platforms.
Not only are we growing quickly, but we’ve also been recognized as a top place to work by The Boston Business Journal, The Boston Globe, and Inc. Magazine. In addition, Selling Power named Allego one of the 50 Best Companies to Sell For in both 2025 and 2026.
As an Implementation Customer Success Coordinator - Implementation, you will play an essential role on our Implementation Services team, helping ensure the seamless onboarding, technical configuration, and early platform success for new Allego customers.
Working directly in partnership with Implementation Customer Success Managers (ICSMs) and Senior ICSMs, you will serve as a key execution partner on client implementations. You are tech-savvy, detail-oriented, and customer-focused, with a passion for problem-solving and hands-on software configuration. In this role, you will assist in building and configuring tailored solutions directly within the Allego Platform on behalf of our customers, while actively guiding and training customer admins on how to manage and support those solutions long-term.
This role is ideal for an ambitious professional looking to expand their career in SaaS implementation and project management within a fast-paced, high-growth environment.
Compensation & Benefits:
$57,000 - $67,000 base + 10% variable + equity
Allego offers a competitive, comprehensive benefits package, available to US full-time employees on day one:
INCLUDE IF JOB IS LISTED AS HYBRID!
*This position is posted as hybrid, however remote candidates may be considered.*
Allego’s Operating Principles are at the heart of our business. They are the fabric of our culture and central to our approach to work, our customers and each other. Interested in learning more? Read more here!
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Allego does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits. It is unlawful in MA to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Allego provides a mobile-enabled platform for virtual learning and sales enablement designed for distributed sales teams. The core product helps with sales content management, collaboration, learning from user-generated content, and analytics through dashboards. It works by letting teams create, share, and access training content anywhere, track how content is used, and integrate with other tools to fit into existing workflows. Allego differentiates itself by focusing on mobile-first, collaborative learning for sales groups and by combining content management, analytics, and peer-enabled learning, plus expanding capabilities through acquisitions like Refract to boost virtual sales learning and engagement. Its goal is to ramp up new hires quickly, keep sales teams ready and productive, and drive better sales outcomes by reducing forgotten training material and enabling continuous learning across the organization.
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