SMCP

Global fashion house with design-to-retail lifecycle

Sales Assistant

Retail SalesConfirmed live in the last 24 hours

Part-timeFlorence, Metropolitan City of Florence, ItalyIn-person

About the Job

Requirements

At least one year of experience as a Sales Associate in the high-end ready-to-wear sector.
Passion for fashion and good knowledge of the sector and its trends.
A high level of customer service and business awareness.
A polished professional appearance and excellent communication and interpersonal skills.
Excellent teamwork and problem-solving skills.
Good stress management, flexibility, and the ability to manage multiple tasks simultaneously.
Fluent English.

Responsibilities

Ensure a high level of customer service by exceeding customer expectations and demonstrating excellent knowledge of the product, SANDRO's history, and its values.
Advise customers based on fashion trends and developments in the mid-luxury market, demonstrating passion for fashion.
Welcome and assist a demanding clientele.
Build customer loyalty by providing appropriate and personalized advice.
Contribute to developing the brand image by providing a unique and personalized service.
Increase revenue by promoting the products.
Achieve personal and store objectives through in-depth knowledge of the collection and customers.
Organize the sales floor and products according to company guidelines.
Ensure that visual standards are market-leading.
Execute visual merchandising for the collections in accordance with guidelines provided by the company and the Store Manager.
Work as part of a team to ensure excellent store management.
Assist with stock and delivery management.

Descrizione del lavoro

SANDRO ricerca un(a) Sales Assistant part time per la boutique di Firenze a partire da ottobre 2026.

Come brand ambassador, il/la Sales Assistant svolgerà le seguenti mansioni:

VENDITA

Garantire un elevato livello di servizio al cliente andando oltre le aspettative del cliente e dimostrando un’eccellente conoscenza del prodotto, della storia e dei valori SANDRO
Consigliare i clienti seguendo i trend del mondo della moda e gli sviluppi del mercato mid-luxury, mostrando passione per la moda
Accogliere e assistere una clientela esigente
Fidelizzare la clientela, fornendo una consulenza adeguata e personalizzata
Contribuire allo sviluppo dell’immagine del nostro brand fornendo un servizio unico e personalizzato
Aumentare il fatturato valorizzando i nostri prodotti
Raggiungere gli obiettivi personali e di negozio, tramite un’approfondita conoscenza della collezione e dei clienti

MERCHANDISING

Organizzare la superificie di vendita e i prodotti rispettando le guideline aziendali
Assicurare che gli standard visual siano market-leading
Realizzare il visual merchandising delle nostre collezioni in accordo con le guideline fornite dall’azienda e dallo Store Manager

OPERATIONS

Lavorare come parte di un team per assicurare un’ottima gestione dello store
Aiutare nella gestione dello stock e delle consegne

Qualifiche

Almeno 1 anno di esperienza come Sales Associate nel settore pret-à-porter di alta gamma
Passione per la moda e buona conoscenza del settore e dei suoi trend
Elevato livello di servizio al cliente e senso degli affari
Standing curato e ottime doti comunicative e relazionali
Eccellenti capacità di teamworking e problem solving
Buona gestione dello stress, flessibilità e capacità di gestire più compiti contemporaneamente
Inglese fluente

Informazioni aggiuntive

Cosa offriamo

Potrai ottenere i seguenti benefit:

Bonus mensile per il team
Sconti esclusivi per il personale
Formazione continua
Uniform
Buoni pasto (dopo i primi 3 mesi)

About the Company

SMCP

Global fashion house with design-to-retail lifecycle

SMCP is a global fashion house that oversees four brands—Sandro, Maje, Claudie Pierlot, and De Fursac. It designs, sources, produces, markets, and sells high-end fashion, managing the full product lifecycle from concept to retail. Its products move from idea to storefronts through a unified process that covers design, production, marketing, and distribution across physical stores, pop-ups, and e-commerce. The company distinguishes itself by owning and operating multiple Parisian-inspired brands under one roof, leveraging agile teams and a centralized lifecycle to sync creative work with commerce, and pursuing collaborations with artists, limited editions, and selective social initiatives to enhance brand value. SMCP aims to be a leading global luxury fashion house that delivers Parisian elegance across five continents while strengthening customer engagement through omnichannel retail and philanthropic partnerships.

Company size: 5,001-10,000
Company stage: IPO
Headquarters: Paris, France
Founded: 2010

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