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Chick-fil-A

Quick-service chicken restaurant with loyalty program

Lead Inventory Team Member

Inventory Control & Cycle CountingUpdated on Nov 5
Full-timeWinter Haven, FL, USANo salary listed

About the Job

Requirements

  • Demonstrate logical and analytical skills.
  • Have intermediate computer skills and working knowledge of Microsoft Word, Excel, and Outlook.
  • Be familiar and comfortable with navigating and executing in the WMS system.
  • Have a proven record of working independently with little oversight.
  • Have exceptional attention to detail and be highly organized.
  • Demonstrate initiative and urgency.
  • Be a self-starter and comfortable with ambiguity.
  • Be a proactive, solutions-oriented problem solver.
  • Be able to work in extreme temperature conditions for extended periods, including 0 degrees Fahrenheit.
  • Be able to perform physically demanding work, including frequently lifting up to 50 pounds and occasionally moving loads up to 2,000 pounds with mechanical assistance.
  • Be able to reach, bend, and stoop while working, and stand for several hours at a time.
  • Be prepared for a flexible schedule including weekends, holidays, and rotating shifts.
  • Have a high school diploma or GED.
  • Have 2 years of warehouse experience.
  • Have a deep understanding of all operational flows in the warehouse.
  • Have thorough knowledge of systemic documentation and configuration.
  • Be proficient in English reading, writing, and speaking to safely follow verbal instructions, complete documentation and paperwork, and accurately interpret labels, pick lists, scanner prompts, signage, and company communications.

Responsibilities

  • Track inventory accuracy by completing internal audits and cycle counts, and report findings to leadership, including potential root causes of variances.
  • Identify, quarantine, and report damaged, expired, supplier-recalled, or withdrawn product to ensure it is accurately captured and removed from inventory.
  • Ensure pick availability by responding to location errors and product or location attribute issues and finding solutions.
  • Maintain warehouse slot integrity, including slotting new or seasonal items.
  • Profile and slot SKUs based on sales forecasts, velocities, and product dimensions.
  • Provide oversight of Claims, Disposals, Donations, Replenishment, Cycle Counts, and Inventory Adjustments programs, and assist in developing related policies and procedures.
  • Investigate inventory discrepancies, troubleshoot root causes, and work with the Operations Team to develop feasible solutions.
  • Identify distribution-center process improvements that increase inventory accuracy while balancing productivity.
  • Work cross-functionally with the Restaurant Services, Supply Planning, and Centralized Transportation teams.
  • Provide front-line support for WMS, including issue resolution, system-change or workaround communications, and low-level configuration needs.
  • Act as the WMS liaison between the distribution center and ETS by recording feedback, formulating requirements for future enhancements, and serving as the point of contact for work stoppages and contingency.
  • Perform special assignments as requested.

Desired Qualifications

  • Have 3 or more years of warehouse experience.
  • Have experience in inventory control, claims management, or a similar job function.
  • Have material handling equipment proficiency.

About the Company

Chick-fil-A

Quick-service chicken restaurant with loyalty program

Chick-fil-A is a U.S. fast-food chain that specializes in chicken items. It serves dine-in, takeout, drive-thru, and mobile ordering with delivery, focusing on quick service. The menu centers on chicken sandwiches, nuggets, and waffle fries, and it runs Chick-fil-A One loyalty with tiered rewards based on points. The company differentiates itself through strong customer service and a seamless digital experience to encourage repeat visits and expand in the U.S.

Company size
10,001+
Company stage
Debt Financing
Total funding
$650M
Headquarters
Atlanta, GA
Founded
1946

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