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Applied Systems

Builds cloud software for insurance agencies

Principal / Lead Product Manager - Carrier Connectivity

Technical Product ManagementConfirmed live in the last 24 hours
Full-time$135k - $225k /yr

About the Job

Requirements

  • A record of owning solutions to complex technical problems through to production, not only writing requirements and handing them off.
  • At least 10 years of product management experience delivering outcomes for a technical product or product suite, including defining requirements for a platform, integration, or API product and working with the engineering teams that build and run it.
  • Working knowledge of system integrations, including REST APIs, authentication and authorization, webhooks and callbacks, data mapping, and integration failure modes; ability to read an API specification and discuss design choices with engineers.
  • Experience delivering through teams the candidate does not manage, where engineering sits in a different organization and priorities compete, on problems of scale spanning multiple systems and directly affecting customers or partners.
  • Strong analytical skills and written communication, including technical specifications and executive summaries, and the ability to investigate root causes and act without being handed a fully defined problem.

Responsibilities

  • Own carrier connectivity problems surfaced by Connected Trading use cases, from initial diagnosis through a working solution in production.
  • Form a view and make decisions on ambiguous, technically complex, cross-team problems by weighing carrier constraints, system architecture, and agency workflow needs, and address limitations to agency-side use cases proactively.
  • Design solutions alongside engineers as a technical peer, including data contracts, authentication, error handling, and failure modes, and make tradeoffs between approaches explicit.
  • Deliver across the Epic, Cytora, and Ivans product and engineering teams by agreeing priorities, sequencing, and capacity, and remain accountable until solutions work in production.
  • Define and track measures of connectivity performance, including delivery success, quote return rate and latency, normalization accuracy, carrier onboarding time, and the share of marketed submissions reaching connected carriers.
  • Partner with value product managers who depend on carrier connectivity and with carrier partners; set expectations for connectivity, resolve competing needs, and communicate problems, tradeoffs, and progress to product and business leadership.

Desired Qualifications

  • Insurance experience, especially carrier systems, agency-carrier data exchange, or standards such as ACORD.
  • Experience with data normalization, ingestion pipelines, or document and email processing, including AI-assisted extraction or classification of unstructured data.
  • Experience building multi-sided marketplace or network products where each new participant increases value for others.
  • Experience mentoring or guiding other product managers.

About the Company

Applied Systems

Builds cloud software for insurance agencies

Applied Systems builds cloud software for insurance agencies and brokers to manage client relationships, policies, and back-office work. Its flagship Applied Epic combines property and casualty insurance with employee benefits in one agency management platform. Staff use its browser interface to quote coverage, record policy details, track sales opportunities, manage accounting, and review dashboards without switching between separate systems. Applied sells its software alongside implementation services, customer support, and training that help agencies move their records and workflows onto the platform. The company was founded in 1983 and is headquartered in Chicago, Illinois.

Company size
1,001-5,000
Company stage
Acquired
Total funding
$2.5B
Headquarters
Chicago, IL
Founded
1983

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