Clear Junction

FCA-authorised payments infrastructure provider

Banking Support Manager

TreasuryConfirmed live in the last 24 hours

Full-timeLondon, UKHybrid

About the Job

Requirements

Understanding of payments and correspondent banking infrastructure.
Experience completing enhanced due diligence with bank and non-bank payment service providers, both when establishing new relationships and during periodic anti-money-laundering reviews; experience gained in a banking function or first line of defence is ideal.
Strong analytical skills and the ability to condense payments activity data into actionable insights.
Knowledge of relationship management with internal and external stakeholders and the ability to work with cross-functional teams.
Understanding of domestic and cross-border payment systems, including SEPA, FPS, CHAPS, SWIFT, ACH, and other local-market real-time payment schemes.
Knowledge and experience in the digital asset space are an added bonus.
Project management skills and attention to detail.
Comfort taking initiative, taking ownership, and managing projects from start to finish.
High degree of professional ethics and integrity.
Sound judgement and strong analytical skills.
Ability to prioritize multiple tasks, handle challenging situations, and adapt and learn in a dynamic, fast-paced environment.
Motivation to work for a company providing innovative financial solutions.
Ability to work collaboratively and recognize the importance of compromise and relationships.

Responsibilities

Provide administrative support for establishing and managing relationships with banks, non-bank financial institutions, payment schemes, liquidity providers, and virtual asset service providers.
Act as the day-to-day escalation point for internal teams on matters related to banking, non-bank financial institution, liquidity provider, and crypto asset service provider relationships; support operational, transactional, and documentation matters and liaise with external partners to resolve them.
Complete application forms and know-your-customer reviews for company entities opening accounts and establishing or maintaining partner relationships.
Analyze transactional activity data for each partner and provide insights to internal stakeholders.
Support the Head of Banking in conducting provider service reviews and track adherence to agreed service-level agreements.
Collaborate with internal stakeholders and maintain project management trackers for integrations with new banking providers and payment rails.
Work with other departments to track provider issues and resolve them in a timely manner.

Banking Support Manager

Clear Junction · London, United Kingdom (Hybrid) · Full-time · Posted 2026-10-19

Workplace: hybrid

Description

Clear Junction is a global payments company, licensed and regulated by the FCA in the UK, that offers regulated end-to-end payment solutions based on proprietary in-house technology. The company's infrastructure is designed to meet the growing needs of global financial companies.

Founded in 2016, the business has seen double-digit growth year on year. With over 150 fintech professionals based across the UK and mainland Europe, Clear Junction has ranked number one in the FEBE Growth 100 list as the fastest-growing, founder-led, privately owned business in the UK. We have also been named as one of the fastest-growing privately held companies in The Sunday Times 100 List.

Working in the Product and Banking Relationships team and reporting to the Head of Banking Relationships, this is a key role within the business. The foundation of the role is to provide support in managing our financial institution partners. You will have a tangible impact on the growth and success of the firm.

What You’ll Do

As a Banking Support Manager, you will provide support on all administrative matters related to establishing and running relationships with banks, non-bank FI’s (NBFI), payment schemes, liquidity providers (LP’s) and virtual asset service providers, whose services are used by Clear Junction. You will be responsible for:
Acting as the day-to-day escalation point for internal teams when it comes to matters relating to running relationships with banks, NBFI’s, LP’s and crypto asset service providers. This includes providing support on operational, transactional and documentation matters, and liaising with the external partners to get them resolved. Completing application forms and KYC reviews for Clear Junction entities to open accounts and establish and maintain relationships with such partners
Analysing data relating to transactional activity flowing through each partner, and providing insights to internal stakeholders
Supporting the Head of Banking in conducting service reviews with providers, and tracking their adherence to the agreed SLA’s
Collaborating with internal stakeholders and maintaining project management trackers for integrations with new banking providers and payment rails.
Work closely with other departments to track issues with providers and get them resolved in a timely manner.

Requirements

Understanding of payments and correspondent banking infrastructure.
Experience in completing EDD with bank and non-bank payment service providers, both at the time of establishing a new relationship as well as for periodic AML reviews. Ideally, you would have gained this experience either through working in a banking function or 1st line of defence
Strong analytical skills with the ability to condense payments activity data into actionable insights
Good knowledge of relationship management with both internal and external stakeholders. Your ability to work with cross-functional teams internally and externally will be a key success factor
Understanding of domestic and cross-border payment systems (SEPA, FPS, CHAPS, SWIFT, ACH and other local market RTP schemes). Knowledge and experience in the digital asset space will be an added bonus.
Great project management skills and attention to detail.

Person Specification

Must be comfortable taking initiative - take ownership and be responsible for managing projects from start to finish.
A high degree of professional ethics and integrity
Sound judgement and strong analytical skills
Keenness for learning – asks relevant questions even if they may sound obvious.
The ability to prioritise multiple tasks, handle challenging situations, and adapt and learn quickly in a dynamic and fast-paced environment.
Passionate and motivated to work in a company that provides innovative financial solutions.
Team player who understands that compromise and relationships are key to success

Benefits

Access to the company bonus scheme.
25 days holiday (plus bank holidays)
Life assurance of 4 x salary, plus critical illness protection
Private medical insurance after probation period
Hybrid Working
Work in a friendly, growing team which sits at the forefront of enabling new products and functionality for the business

Apply

Apply at Clear Junction

About the Company

Clear Junction

FCA-authorised payments infrastructure provider

Clear Junction provides compliance-first payments infrastructure for regulated financial institutions. It helps banks, EMIs, PSPs, acquirers, and digital asset firms move and manage payments globally by using its proprietary platform to onboard for correspondent and collection accounts, issue virtual IBANs, access GBP and EUR domestic rails, and process fiat and stablecoin payouts. The product works through a suite of regulated, enterprise-grade services across its UK and Canadian entities, enabling onboarding, routing, and settlement for traditional fiat and digital assets while maintaining strong regulatory compliance. The company differentiates itself with its global regulatory footprint, multiple licensed entities, and a dedicated focus on bridging traditional finance with crypto and digital assets. Its goal is to provide a scalable, compliant payments backbone for regulated financial institutions worldwide, enabling them to operate across borders and asset classes.

Company size: 51-200
Company stage: Not listed
Total funding: Not listed
Headquarters: London, United Kingdom
Founded: 2016

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