Full-Time
Confirmed live in the last 24 hours
Customer communication platform for businesses
$152.6k - $177.4kAnnually
Senior
San Francisco, CA, USA
Hybrid working policy requires in-office presence at least two days per week.
Intercom provides a customer communication platform that enables businesses to connect with their customers through personalized messaging and automation. The platform includes features such as live chat, email marketing, and customer support solutions, all designed to help businesses manage customer interactions effectively. Intercom operates on a subscription-based model, offering various pricing tiers based on the features and scale needed by clients, which range from small startups to large enterprises across different industries like technology and e-commerce. A key aspect that sets Intercom apart from its competitors is its integration of multiple communication tools into a single platform, along with analytics and reporting capabilities that allow businesses to assess the success of their communication strategies. The goal of Intercom is to enhance customer engagement and improve the overall customer experience.
Company Stage
Series D
Total Funding
$234.2M
Headquarters
San Francisco, California
Founded
2011
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We reward our people - All full-time Intercom employees are offered a rewards program that includes competitive base salary, bonus, equity, and benefits.
We love to learn - There are so many opportunities here to learn and build a career. We support employees' growth by offering a wide range of continuing education options, including core skills, management training, and guided learning.
We take employee wellbeing seriously - We offer comprehensive healthcare coverage, including medical, dental, and vision, as well as employee assistance programs and mental health resources. We also offer flexible time off, significant paid family leave, and more.
The world has changed. So has the way we work - The majority of our employees say they prefer a hybrid model of work—some in-office time, some WFH—so that's our current approach. No matter what, though, we're committed to listening to our team.