Kalles Group

Cybersecurity consulting for secure technology delivery

Identity Operations Engineer Consultant - Access Lifecycle & Automation

Security Engineering & ArchitectureConfirmed live in the last 24 hours

Full-timeSeattle, WA, USA$120k - $135k /yr

About the Job

Requirements

A bachelor's or master's degree in Computer Science, Cybersecurity, or Information Technology, or equivalent experience.
At least 3 years of experience in identity and access management, IAM operations, or systems/security engineering, including hands-on joiner/mover/leaver processes.
Hands-on experience administering Entra ID users, groups, and applications, with working knowledge of Conditional Access, Privileged Identity Management, and Entra ID Governance features including Lifecycle Workflows, Entitlement Management, and Access Reviews.
Hands-on enterprise identity governance and administration operations, preferably SailPoint Identity Security Cloud or IdentityNow; comparable IGA experience is considered. Experience should include access requests, provisioning, source connectors, and troubleshooting.
PowerShell and Microsoft Graph API or Graph PowerShell SDK experience.
Working knowledge of SAML, OAuth 2.0, OpenID Connect, and SCIM sufficient to troubleshoot single sign-on and provisioning.
Hybrid identity experience with on-premises Active Directory and Entra Connect or Cloud Sync, including synchronization and attribute troubleshooting.
Experience with IT service management ticketing, such as ServiceNow, managing queues against service-level agreements, and documenting to audit standards.
Strong troubleshooting ability, attention to detail, and clear communication with technical and non-technical partners.

Responsibilities

Fulfill joiner, mover, and leaver requests from the IT service management queue within service-level agreements, including account creation, baseline and role-based access, transfers and promotions, and timely deprovisioning for terminations, contractors, and leaves.
Operate SailPoint Identity Security Cloud day to day, including access requests, provisioning failures, aggregations and identity refreshes, attribute and source-data fixes, and role and access-profile assignments.
Administer Entra ID users, groups including dynamic groups, licensing, enterprise application role assignments, guests, Lifecycle Workflows, and Entitlement Management requests.
Troubleshoot human-resources-to-identity provisioning and hybrid synchronization using Entra Connect or Cloud Sync, including attribute mismatches and duplicate or conflicting accounts.
Handle privileged and elevated access, including Privileged Identity Management eligible assignments and role-assignable groups, with approvals and an audit trail.
Support application access by assigning SAML and OpenID Connect single sign-on, troubleshooting SCIM errors, and onboarding applications and connectors to established patterns.
Run access certification and review campaigns operationally and produce audit evidence for SOX and PCI.
Maintain account hygiene by addressing orphaned, dormant, or stale accounts, cleaning up guest accounts, inventorying service accounts, and reconciling Entra, SailPoint, and Active Directory.
Build lifecycle and access automation using PowerShell, Graph API or Graph PowerShell SDK, Python, SailPoint Identity Security Cloud APIs, workflows, and rules.
Build event-driven and scheduled workflows using Azure Automation, Logic Apps, Power Automate, or Azure Functions, including automated IT service management ticket fulfillment and closure.
Analyze ticket volume, service-level agreements, and failure patterns to identify automation opportunities; track tickets eliminated, time saved, and error reduction.
Treat automation as production code by using source control, peer review, testing, logging, and error handling; use AI tooling to accelerate scripting and troubleshooting.
Write runbooks, standard operating procedures, and knowledge-base articles, and serve as an escalation point for service desk and application teams.
Partner with Human Resources and HRIS, IT service management, and Security Operations on data quality, lifecycle timing, and identity signals.
Participate in identity incident response, including after-hours support as needed.

Desired Qualifications

Certifications such as SC-300, SailPoint Identity Security Cloud, AZ-500, Security+, or CISSP.
Experience with IT service management-integrated automation, such as ServiceNow-to-SailPoint or Entra fulfillment.
Experience with low-code automation such as Power Automate or Logic Apps, and infrastructure-as-code or configuration-as-code tools such as Terraform or Bicep.
Experience with HRIS-driven provisioning, such as Workday, and source-of-truth data quality.
Familiarity with privileged access management tools such as BeyondTrust and the relationship between privileged access management and Privileged Identity Management.
Experience supporting audits and compliance for access controls and evidence, including SOX and PCI.
Exposure to identity threat detection and response and integrating identity signals into SIEM or SOAR systems.
Experience in large-scale retail, ecommerce, or high-transaction enterprise environments.
Python and REST API integration experience.

ABOUT KALLES GROUP:

Everyone deserves to be secure. Our mission at Kalles Group is to help secure the future for companies of all shapes and sizes.

While our expertise spans multiple disciplines, our method remains consistent: building trust and relationship with people -- whether you are a client, a consultant, or--in this case--a candidate.

No matter what role you come from--whether you're an executive or just starting your career-you can expect our highest level of attention and respect. We want to find the right fit for each role, but we also want you to find the right fit for your career.

We believe the best way to show you what our team is like is to treat you like you're already a part of it. We hope you'll consider joining our team of experienced professionals who are building their careers at Kalles Group—and having fun while doing it.

WHAT YOU WILL DO:

As an Identity Operations Engineer with Kalles Group, you’ll be on assignment with one of our enterprise clients, supporting workforce, partner and contractor access across Microsoft Entra ID and SailPoint Identity Security Cloud while the client moves application authentication from a legacy identity provider to Entra. This is a hands-on operations role. Most of your time will go to working the identity ticket queue: joiner/mover/leaver events, access requests, provisioning and hybrid sync failures, privileged access, access certifications, and audit evidence for SOX and PCI. The rest of your time you’ll spend automating repeat work with PowerShell, Microsoft Graph, SailPoint ISC APIs and workflow tools such as Logic Apps, Power Automate and Azure Automation/Functions, all integrated with the ITSM platform. When access breaks, you’ll be the go-to escalation point, working closely with Identity Architecture, HR, ITSM, application owners and Security Operations to resolve issues quickly and prevent repeats. This is a hybrid role in Seattle, with after-hours support as needed.

KEY RESPONSIBILITIES:

IDENTITY LIFECYCLE OPERATIONS (Joiner / Mover / Leaver)

• Fulfill JML requests from the ITSM queue within SLA – account creation, baseline/role-based access, transfers & promotions, timely deprovisioning (terms, contractors, leaves).

• Operate SailPoint ISC day to day – access requests, provisioning failures, aggregations & identity refreshes, attribute/source-data fixes, role & access profile assignments.

• Administer Entra ID – users, groups (incl. dynamic), licensing, enterprise app role assignments, guests, Lifecycle Workflows and Entitlement Management requests.

• Troubleshoot HR-to-identity provisioning and hybrid sync (Entra Connect / Cloud Sync) – attribute mismatches, duplicate/conflicting accounts.

• Handle privileged/elevated access (PIM eligible assignments, role-assignable groups) with approvals and audit trail.

• Support app access – SSO (SAML/OIDC) assignments, SCIM errors, onboarding apps/connectors to established patterns.

• Run access certification / review campaigns operationally and produce audit evidence (SOX, PCI).

• Ongoing account hygiene – orphaned/dormant/stale accounts, guest cleanup, service account inventory, Entra/SailPoint/AD reconciliation.

AUTOMATION & CONTINUOUS IMPROVEMENT

• Build lifecycle/access automation with PowerShell, Graph API / Graph PowerShell SDK, Python, SailPoint ISC APIs, workflows and rules.

• Event-driven/scheduled workflows (Azure Automation, Logic Apps, Power Automate, Azure Functions) with ITSM ticket auto-fulfillment and closure.

• Analyze ticket volume, SLAs and failure patterns to target automation; track tickets eliminated, time saved, error reduction.

• Treat automation as production code – source control, peer review, testing, logging, error handling. Use AI tooling to speed scripting and troubleshooting.

ACROSS THE ROLE

• Write runbooks, SOPs and KB articles; serve as escalation point for service desk and app teams.

• Partner with HR/HRIS, ITSM and SecOps on data quality, lifecycle timing and identity signals.

• Participate in identity incident response, including after-hours support as needed.

ABOUT YOU:

Your values:

- Integrity: You believe in doing the right thing, even when it's uncomfortable, seemingly inefficient, or costly.
- Purposefulness: You have a desire to serve others with your skillset and an openness to continuous learning and growth.
- Ownership: You stick to your commitments, follow up with action, and seek clarity in communication & expectations.

YOUR EXPERIENCE:

Required Qualifications

• Bachelor's/master's in CS, Cybersecurity, IT, or equivalent experience.

• 3+ years in IAM, IAM operations, or systems/security engineering, including hands-on JML processes.

• Hands-on Entra ID user/group/app admin; working knowledge of Conditional Access, PIM, and Entra ID Governance (Lifecycle Workflows, Entitlement Management, Access Reviews).

• Hands-on enterprise IGA operations – SailPoint ISC/IdentityNow preferred (comparable IGA considered): access requests, provisioning, source connectors, troubleshooting.

• PowerShell and Microsoft Graph API / Graph PowerShell SDK required; Python and REST API integration strongly valued.

• Working knowledge of SAML, OAuth 2.0, OIDC, SCIM sufficient to troubleshoot SSO/provisioning.

• Hybrid identity – on-prem AD, Entra Connect / Cloud Sync; sync and attribute troubleshooting.

• ITSM ticketing (e.g., ServiceNow), managing queues against SLAs, documenting to audit standards.

• Strong troubleshooting, attention to detail, clear communication with technical and non-technical partners.

Preferred Qualifications

• Certifications: SC-300, SailPoint ISC, AZ-500, Security+, or CISSP.

• ITSM-integrated automation (e.g., ServiceNow → SailPoint or Entra fulfillment).

• Low-code automation (Power Automate, Logic Apps) and IaC/config-as-code (Terraform, Bicep).

• HRIS-driven provisioning (e.g., Workday) and source-of-truth data quality.

• PAM familiarity (e.g., BeyondTrust) and PAM/PIM interplay.

• Audit/compliance support (SOX, PCI) for access controls and evidence.

• ITDR exposure; identity signals into SIEM/SOAR.

• Large-scale retail, ecommerce, or high-transaction enterprise experience.

WHAT WE OFFER:

The annual salary range for this role is $120,000-$135,000.
We offer Medical, Dental, Vision plans, 401K with matching, and PTO for salaried employees.
Work/life balance – we know there’s more to life than work! We encourage our team to pursue other passions, get outside, and spend time with family. We work with clients and consultants to set expectations for a manageable workload.

LOCATION:

This role is hybrid with onsite requirements at our client's location in Seattle, WA. Therefore, we are currently only considering candidates that are already living in the Seattle area.

HOW TO APPLY:

Please fill out the form below (including uploading your most recent resume) and we'll be in touch! We know imposter syndrome can be a barrier to many great applicants. We hope you'll still consider applying. That's why we've made the application process as short and simple as possible.

Even if you're not a fit for the role, you can expect to hear back from us! We want you to have the best experience as a candidate, so please feel free to share feedback at any stage of the process to [email protected].

Kalles Group is an equal-opportunity employer and does not discriminate on the basis of creed, nationality, race, ethnicity, disability, gender, or other protected class.

About the Company

Kalles Group

Cybersecurity consulting for secure technology delivery

Kalles Group provides cybersecurity and technology consulting services, focusing on helping organizations secure their systems and manage cyber risk. Their offerings span cybersecurity consulting, cyber risk assessment, engineering, project leadership, and learning services, delivered by a team of industry veterans who tackle complex security and technology problems in a human-centered way. Unlike firms that rely on generic playbooks, Kalles Group emphasizes integrity, ownership, and purposefulness to build long-term, healthy relationships with customers and partners. The company’s goal is to deliver clear, practical outcomes that improve security and technology resilience for clients while maintaining trusted, ongoing collaboration.

Company size: 11-50
Company stage: Not listed
Total funding: Not listed
Headquarters: Seattle, WA
Founded: 2011

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