UCSF

Public health sciences university in San Francisco

Clinical Research Coordinator

Medical ResearchConfirmed live in the last 24 hours

Full-timeUnited States$40.14 - $42.61

About the Job

Requirements

High school graduation and sufficient experience and demonstrated skills to perform the assigned duties, or an equivalent combination of experience and training.
Native language abilities in Cantonese and/or Mandarin, including expressive and receptive language, reading, and writing, and English; a bilingual and bicultural candidate is required.
Attention to detail and effective verbal and written communication skills to coordinate with subjects, team members, departments, and outside institutions.
Ability to multitask in a fast-paced environment while working with a diverse subject population.
Ability to establish cooperative working relationships with patients, coworkers, and physicians.
Ability to work independently, complete projects on time, and prioritize multiple projects to complete essential tasks by deadlines.
Analytical and problem-solving skills.

Responsibilities

Coordinate one or more single-site or multi-site active or follow-up trials.
Help prepare study initiation protocols, design flow sheets, data forms, and source documents; recruit, enroll, register, schedule, and retain study subjects.
Apply understanding of protocol inclusion and exclusion eligibility criteria, record protocol-specific treatments, and ensure sample collection and shipment.
Assist research personnel in keeping patients on study schedules and complete study forms for sponsors.
Collect, enter, clean, and maintain quality of data; assist with analysis and preparation of reports and tables.
Identify subjects, develop recruitment and retention strategies, screen and enroll study subjects.
Schedule study visits, send confirmations and paperwork, administer questionnaires, collect medical histories, and perform study procedures.
Maintain rapport with subjects, address diverse needs, schedule follow-up appointments, act as an intermediary, and communicate research findings to health care providers through reports prepared by the attending physician.
Obtain informed consent, review information with subjects, and advocate for patient safety during protocol procedures.
Translate English surveys and consent documents into Chinese (Mandarin) and interpret spoken English for monolingual Chinese participants.
Assist with neuropsychological assessments by translating documents and spoken English for monolingual Chinese participants, and collect data in a standardized manner.
Coordinate completion of procedures, specimen storage, data collection, shipping, and labeling.
Review medical charts and electronic records to extract medical information and study data.
Enter visit, procedure, lab-test, and other participation data into databases promptly; manage protocol database structures, update databases, and create new databases as needed.
Create and maintain comprehensive data sets and data collection forms; query databases, analyze data, and work with the supervisor to maintain complete and accurate study data.
Ensure studies follow the Code of Federal Regulations, Good Clinical Practice, and UCSF regulations; initiate and follow up on IRB submissions and modifications and track approval status.
Maintain patient confidentiality when communicating with agencies, health care providers, studies, and departments; participate in audits and reviews and prepare required documentation.
Assist in developing educational materials, coordinate community outreach events, prepare presentations and outreach materials, and maintain study recruitment databases.
Query and analyze recruitment metrics, provide weekly updates, identify recruitment challenges, and develop strategies to address them.
Develop and maintain websites for study projects and the research lab, and create educational and research materials.
Oversee data integrity, assess policies and procedures for subject recruitment, data collection, and data management, and ensure integrity and security of transported specimens.
Enter study protocols in the CHR online system; communicate with CHR analysts; review and write protocols and related procedures; renew, modify, and submit CHR applications; liaise between CHR and investigators; and check whether protocols or applications need modification.
Evaluate protocols and implement improvements, including accurate translation of study forms into Chinese.

Desired Qualifications

Fluency using the Committee of Human Research (CHR) online iMEDris system for protocol submissions, renewals, and modifications.
Understanding of the patient population to build rapport and assess realistic and appropriate participation.
Experience preparing reports and PowerPoint presentations and compiling data for meetings.
Experience with electronic medical records.
Knowledge of UCSF and departmental policies on reimbursement, research guidelines, confidentiality, HIPAA, patient safety, and medical-record handling; knowledge of medical terminology, research policies, infectious-substance packaging and shipping, database building and analysis, and data management using Access, Stata, SAS, SPSS, or Teleform.
A bachelor's degree in a relevant field and at least one year of recent, directly related experience after degree completion, or an equivalent combination of education and experience.
Experience with REDCap, Qualtrics, or other research data-management software, and experience in data management and data entry.
Experience working with patients or study subjects.
Experience conducting community outreach with Asian populations.
Bilingual (Mandarin-English) Medical Interpreter Certification.
Knowledge or experience with basic clinical research techniques and methods, including subject screening, consent, and privacy practices, including CITI or similar certification; knowledge of IRB procedures for study applications, renewals, and modifications.
Experience applying Good Clinical Practice Guidelines, the Health Insurance Portability and Accountability Act (HIPAA), the Protection of Human Research Subjects, CHR regulations for recruitment and consent, effective cash-handling procedures, Environmental Health and Safety Training, and Fire Safety Training.

This position requires the candidate to have a high degree of proficiency in Mandarin, Cantonese or both languages (oral, comprehension, writing and reading) in order to perform the following tasks: Entry-level duties related to the support and coordination of clinical studies of participants with language difficulties enrolled within the UCSF Memory and Aging Center specifically within the Tee Lab.

Coordination of one or more single or multi-site, active or follow-up trials
Help prepare protocols for study initiation, design flow sheets, data forms and source documents, help recruit, enroll, register, schedule and retain study subjects
Apply understanding of inclusion/exclusion eligibility criteria for protocols, record protocol specific treatments and assure collection and shipment of samples
Assist research personnel to keep patients on study schedules; complete study forms to submit to sponsors
Data: collect, enter and clean, maintain quality, assist w analysis and preparation of reports and tables

Required Qualifications

HS graduation and sufficient experience and demonstrated skills to successfully perform the assigned duties and responsibilities or equivalent combination of experience/training
Native language abilities in Cantonese and/or Mandarin (expressive and receptive language as well as reading and writing) and English. This position will specifically reach out to Asian population in the Bay Area; therefore, a bilingual and bicultural candidate is required.
Attention to detail; strong interpersonal skills; excellent, effective verbal and written communication skills to coordinate with subjects, team members, other departments, and outside institutions; and the ability to multi-task in a fast-paced environment while working with a diverse subject population;
Ability to establish cooperative working relationships with patients, co-workers, & physicians.
Ability to work well independently, complete projects in a timely manner, and prioritize multiple projects to ensure the completion of essential tasks by deadlines.
Excellent analytical and problem-solving skills.
Ability to establish cooperative working relationships with patients, co-workers, & physicians

Preferred Qualifications

Fluency in the usage of Committee of Human Research (CHR) online iMEDris system for submission, renewal, and modification of protocols through this system.
Understanding of patient population to create rapport and a relationship, while also giving insight to what is realistic and appropriate for patient participation.
Preparation of reports and PowerPoints and compilation of data for presentation at meetings
Experience with electronic medical records.
Knowledge of UCSF and departmental policies for dealing with reimbursement, guidelines for research, confidentiality and HIPPA regulations, following the UCSF mission statement and purpose for research, and a clear understanding of policies and procedures on patient safety and confidentiality (electronic and hard copy medical records, patient charts, communication, etc.); knowledge of medical terminology, research policies and guidelines, guidelines for packing/shipping infectious substances, database building/analysis, and data management within some of the following: Access, Stata, SASS/ SPSS, and Teleform programming platforms
Bachelor's Degree in relevant fields, and one or more years of recent, directly related work experience following degree completion, utilizing the techniques or methods required by the position; or an equivalent combination of education and experience.
Experience in REDCap, Qualtrics, or other research software for data management; and experience in data management and data entry
Experience working with patients or study subjects.
Experience performing community outreach with Asian population.
Bilingual (Mandarin-English) Medical Interpreter Certification.
Knowledge or experience with basic clinical research techniques and methods, such as subject screening, consenting, and privacy practices (including CITI or similar certification); and knowledge of IRB procedures including study applications, renewals, and modifications
Experience applying the following regulations and guidelines:
- Good Clinical Practice Guidelines
- Health Information and Accountability Act (HIPAA)
- The Protection of Human Research Subjects
- CHR regulations for recruitment and consent of research subjects
- Effective Cash Handling Procedures
- Environmental Health and Safety Training
- Fire Safety Training

% of time	Essential Function (Yes/No)	Key Responsibilities (To be completed by Supervisor)
30	YES	Study Coordination and Data Collection (Essential) Identify subjects, develop recruitment and retention strategies, and screen and enroll study subjects. Schedule subjects for study visits; send confirmations and paperwork before research visit; meet with them to administer questionnaires, collect medical history and perform study procedures. Maintain rapport and relationships with subjects to ensure effective communication and retention; respond to their diverse needs, schedule follow-up appointments, and become their intermediary; communicate to health care provider research findings through a report prepared by the attending physician. Obtain informed consent; review information with subjects; assess and advocate for patient safety throughout each protocol procedure. Translates English documents such as surveys or consents into Chinese (Mandarin) as well as translating spoken English for our monolingual Chinese participants. Assist with the administration of neuropsychological assessments by translating English documents such as surveys or consents into Chinese (Mandarin) as well as translating spoken English for our monolingual Chinese participants and collect data in a standardized manner. Work with staff to ensure procedures are completed, specimens properly stored, and required data collected at visits; and ensure correct shipping and labeling measures. Conduct reviews of medical charts and electronic records to extract medical information and other data for use in studies.
30	YES	Data Management and reporting of results Collect data during subject visits; enter data from visits, procedures, lab tests, and other subject-related participation into databases in a timely manner. Manage database structure for each protocol; update databases to improve data analysis and management; create new databases as needed. Create and maintain comprehensive data sets as requested by the CRC Supervisor and/or PI. Maintain data collection forms for effective data collection, entry, and analysis. Perform queries and analysis in databases. Work with Supervisor to maintain complete and accurate data in the study database; analyze the data as they become available.
10	YES	Regulatory responsibilities Assure studies are carried out according to Code of Federal Regulations, Good Clinical Practice, and UCSF regulations Initiate and follow-up on IRB submissions and modifications; track approval status. Use sound judgment to maintain patient confidentiality when communicating with agencies, healthcare providers, other studies, and outside departments. Participate in and cooperate with any internal and external audits or reviews of study protocols; prepare necessary documentation
10	YES	Outreach activities Assist PI and Clinical Research & Community Outreach Coordinator in the development of educational material (flyers, handouts, presentations). Develop recruitment and retention strategies, and coordinate community outreach events. Compose PowerPoint presentations or prepare outreach materials (gifts and prizes) Identify subjects, develop recruitment and retention strategies, screen and enroll study subjects. Create and maintain recruitment databases for multiple studies. Query and analyze recruitment metrics for weekly updates, identify recruitment challenges and develop strategies to overcome them. Develop and maintain website for study projects and research lab, create education and research materials.
15	Yes	Quality control procedures Oversee data integrity; initiate assessments of the adequacy of existing policies and procedures on subject recruitment, data collection, and data management. Arrange the exchange of and transport of specimens with collaborating Investigators and staff. Ensure integrity and security of samples.
5	Yes	Protocol Submissions and Adherence Enter all existing and new study protocols into the Committee on Human Research (CHR) online system; seek assistance on maintaining all protocols in the system by communicating with CHR Analysts. Participate in the review and writing of protocols and related procedures to ensure institutional review board approval within University compliance. Renew, modify, and submit CHR applications and protocols; ensure that protocol applications are submitted in a timely manner; serve as a liaison between CHR and study Investigators. Provide quality assurance checks to note if protocols or UCSF CHR applications need to be modified; evaluate protocols on an ongoing basis and implement improvements as needed including accurate translation for study forms into Chinese.
100%		(To update total %, enter the amount of time in whole numbers (without the % symbol - e.g., 15, 20) then highlight the total sum (e.g., 1%) at the bottom of the column and press F9. The total sum should add up to 100%.)

Budgeted Job Salary Range: 40.14 - 42.61

About the Company

UCSF

Public health sciences university in San Francisco

UC San Francisco is a public research university in San Francisco focused solely on health sciences, combining professional education with biomedical research and patient care. Its schools of dentistry, medicine, nursing and pharmacy train clinicians and scientists, while teams investigate cancer, immunology, genomics and neuroscience. UCSF Medical Center and Benioff Children's Hospitals connect clinical care with faculty research and training, and university clinics serve patients across Northern California. Founded in 1864, UCSF is the University of California campus dedicated to graduate and professional education and biomedical research, based in San Francisco.

Company size: 10,001+
Company stage: Not listed
Total funding: Not listed
Headquarters: Not listed
Founded: 1864

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