Group Sales Manager

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Four Seasons Resort and Residences Dominican Republic at Tropicalia will feature 95 keys and 25 branded residential homes, 8 distinct F&B outlets, all thoughtfully designed to reflect a contemporary interpretation of the Dominican Republic’s natural beauty. Wellness will be a defining pillar of the property, delivering a holistic experience that harmonizes with the natural environment while enhancing overall wellbeing through the restorative power of nature. The sustainable luxury destination is located on a 60-acre (24 hectare) site along the pristine beachfront of Playa Esmeralda in northeastern Dominican Republic, along the southern shores of Samaná Bay. A site of breathtaking natural beauty, Tropicalia is home to a diverse ecosystem of white-sand beaches; crystalline, aquamarine water and coral reefs; mountains, forests, mangroves, lagoons and rivers; a working coconut plantation; and an organic farm.

Group Sales Manager

About Four Seasons

Four Seasons is powered by its people: individuals who seek to grow, reach new heights and treat others as they would wish to be treated. Around the world, our teams create exceptional experiences for guests, residents and partners through luxury with genuine heart. We believe extraordinary guest experiences begin with an equally extraordinary employee experience and a culture built on care.

We recognize familiar faces, welcome new ones and create meaningful connections with the people and places around us. Whether working, staying, living or discovering with Four Seasons, every interaction is an opportunity to create an impression that lasts a lifetime.

About the location

Set along the unspoiled coastline of Miches, Four Seasons Resort Tropicalia will bring Four Seasons service, authentic Dominican warmth and a deep sense of place to one of the country’s most remarkable destinations. As part of our pre-opening team, you will help shape the culture, systems and guest experience from the very beginning.

About the role

As a key member of the Commercial team, the Dominican Republic based Group Sales Manager leads sales efforts within assigned markets by building strategic relationships, generating brand awareness through targeted outreach and securing group business required to achieve budgeted sales goals.

What You Will Do

• Drive and deliver group sales within assigned markets through a direct sales plan and strategic outreach that cultivates a refined portfolio of key accounts.
• Develop strategic account plans and maintain a healthy pipeline to achieve room night, revenue and profitability targets.
• Lead sales calls, presentations, site inspections, trade shows, client events and networking activities.
• Conduct site inspections, as needed, for sales colleagues.
• Prepare proposals, negotiate business terms and coordinate contracts in line with Resort strategy and approval guidelines.
• Collaborate with Commercial leadership, Revenue Management and Conference Services to secure business, maximize profitability and align each agreement with exceptional guest expectations.
• Maintain complete and accurate account, activity and booking information in the Resort’s CRM and sales systems.
• Monitor market conditions and competitor activity, sharing actionable insights with Commercial leadership.
• Represent Four Seasons and Tropicalia as a confident, polished and authentic brand ambassador.
• Support pre-opening projects and other commercial priorities as assigned.

What You Will Bring

• College degree or equivalent professional experience.
• Two to three years of relevant group sales experience, preferably in a luxury hotel or resort environment.
• Demonstrated ability to prospect, negotiate, close business and build long-term client relationships.
• Strong commercial judgment, organization, presentation and interpersonal skills.
• Proficiency with CRM, hotel sales systems and Microsoft Office applications.
• Excellent written and verbal communication skills in English and Spanish.
• Ability to travel and work flexible hours when required for clients, events and Resort operations.

What To Expect

You will join a cohesive pre-opening team with opportunities to build a successful career with global potential. This position will be based in Punta Cana, with travel to the property as necessary.  Adaptability, sound judgment and attention to detail will be essential, and the schedule may reflect operational and client needs, including evenings, weekends and holidays when required.

Our commitment

Four Seasons is committed to an inclusive workplace where people are respected, valued and encouraged to be themselves. We look forward to receiving your application.