Full-Time

Enterprise Sales Director

Updated on 12/4/2024

Five9

Five9

1,001-5,000 employees

Cloud-based contact center solutions provider

Consumer Software
Enterprise Software

Compensation Overview

$86.3k - $167.2kAnnually

+ Annual Performance Bonus + Stock + Incentive Compensation Plans

Senior

San Ramon, CA, USA + 1 more

More locations: Remote in USA

Hybrid for candidates within 50 miles of San Ramon, requiring 3 days a week in-office; fully remote for candidates outside that radius.

Category
Field Sales
Sales & Account Management
Required Skills
Sales
Lead Generation
Requirements
  • 5+ years of outside enterprise software sales experience
  • Be able to work independently and as part of a team in a fast pace, rapid change environment
  • Experience selling at the C-level
  • Proven track record of sales excellence
  • A proven sales hunter and closer
  • Superior professional presence and business acumen
Responsibilities
  • Create and drive revenue within a specified region or list of named accounts
  • Generate business opportunities through professional networking and cold-calling
  • Drive brand awareness, campaigns, and lead generation via networking, associations, etc.
  • Meet and exceed all quarterly and annual sales quotas
  • Own the sales cycle from lead generation to closure
  • Develop business plan and present the business plan during quarterly review sessions
  • Maintain account and opportunity forecasting within our internal forecasting system (SFDC)
  • Self-generate leads from a personal connections, referral partners, and regional networking events
  • Ensure 100% customer satisfaction and retention throughout the Implementation and Support experience

Five9 provides cloud-based contact center solutions for businesses of all sizes, from small enterprises to large corporations. Its main products include tools for advanced call routing, predictive dialing, and Interactive Voice Response (IVR) self-service, which help companies manage both inbound and outbound communications effectively. The company operates on a subscription model, allowing clients to pay monthly or annually for access to its software without long-term contracts, making it a flexible option for businesses. Five9 differentiates itself from competitors by offering a comprehensive suite of tools and a strong emphasis on security and data protection. The goal of Five9 is to enhance customer interactions and streamline call center operations, ultimately improving customer service across various industries.

Company Stage

IPO

Total Funding

$69.6M

Headquarters

San Ramon, California

Founded

2001

Growth & Insights
Headcount

6 month growth

18%

1 year growth

29%

2 year growth

39%
Simplify Jobs

Simplify's Take

What believers are saying

  • Being named a Leader in the 2024 IDC MarketScape for Contact Center-as-a-Service Applications Software highlights Five9's industry leadership.
  • Winning the 2024 'Workforce Innovation of the Year' award at the Customer Contact Week (CCW) Excellence Awards showcases Five9's commitment to innovation.
  • Record Q1 revenue and signing the largest deal yet with a Fortune 50 financial services company indicate strong financial performance and growth potential.

What critics are saying

  • The competitive landscape in the contact center solutions market is intense, with numerous players vying for market share.
  • Dependence on subscription-based revenue can be risky if customer churn rates increase or if there is a downturn in the economy.

What makes Five9 unique

  • Five9's focus on cloud-based contact center solutions with advanced features like predictive dialing and IVR sets it apart from traditional on-premise systems.
  • The company's subscription-based model offers flexibility and scalability, making it attractive to businesses of all sizes without long-term commitments.
  • Five9's strong emphasis on security and data protection ensures high standards of reliability and scalability, crucial for global operations.

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