Senior Sales Advisor

About Us

Boggi Milano is an Italian brand with over 200 stores across 50 countries. We are committed to ambitious goals, driven by innovation, sustainability, and quality. Through the use of cutting-edge high-performance materials, our brand continues to evolve. At Boggi Milano, we recognize that our people are essential to our growth, and we seek individuals who are excited to contribute to our ongoing success.

The Senior Sales Advisor (FT) acts as the Company’s representative to customers, embodying professionalism in sales to uphold the brand's image, boost store performance, and ensure customer satisfaction and loyalty. This role involves actively contributing to both quantitative and qualitative goals related to sales, customer service, loyalty, and overall growth.

How You Will Contribute

Sales

• Provide an exceptional high-level service to all customers, online and offline,

• maximizing all contact opportunities with customers and promoting the Brand and the Product.

• Be proactive and inform all customers about the benefits of loyalty programs, to ensure the enrichment and maximization of the customer database.

• Be a Brand Ambassador of the brand, ensuring an image and style in line with the Brand's standards.

• Develop and maintain long-term relationships with customers with the aim of strengthening the image and prestige of the brand.

• Contributes to the development of sales strategies and assists in achieving team targets.

• Manage sales by optimizing each phase of the commercial relationship

• Build and sustain long-term customer relationships to strengthen the brand's image and prestige

Customer Service Excellence:

• Provide exceptional service to all customers, both online and offline, by maximizing contact opportunities and promoting the brand and product.

• Providing advanced product insights.

• Proactively inform customers about loyalty program benefits to enhance and expand the customer database.

• Act as a Brand Ambassador, maintaining an image and style aligned with brand standards.

Store Maintenance and Stock Management:

• Contribute actively to the store’s upkeep, orderliness, and cleanliness, projecting a brand-aligned image.

• Participate in stock management to maximize sales and make efficiency suggestions.

• Participate in inventory activities (annual or partial).

• Assist in cash operations when necessary, adhering to company protocols under the supervision of store management.