SMS Metrology & Tuning Field Service Engineer

ZEISS is technology and innovation. Founded in Germany, in 1846, ZEISS is an internationally leading technology enterprise operating in the optics and optoelectronics industries across 50 countries.

As a company wholly owned by a foundation, ZEISS is committed to responsibility in all its activities. As a pioneer in scientific optics, it's employees across the globe continue to push the boundaries of what is possible. With a strong focus on quality and innovation, ZEISS creates value for its customers and helps shape new ways of seeing the world.

We’re looking for a SMS Metrology & Tuning Field Service Engineer to join us in Hwaseong(Dongtan), Korea.

ZEISS Korea has played a key role in the Korean market for the past 40 years. For ZEISS, the Korean Market is One of the Top 5 Global Sales Markets, providing products and services from business areas to Korean customers:

• Semiconductor Manufacturing Technology
• Industrial Quality & Research
• Medical Technology
• Vision Care (Consumer Markets)

*More Information: www.자이스채용.com

Your Role

The SMS Metrology & Tuning Field Service Engineer provides technical expertise to support the growth of the semiconductor business and customer operations involving AIMS EUV systems and related instrumentation. The role applies a strong understanding of instrument fundamentals and working principles while communicating complex technical concepts clearly and effectively to a broad range of stakeholders.

The role of SMS Metrology & Tuning Field Service Engineer will involve:

• Responsible for providing quality repair, preventive maintenance service and complete installation at customer sites.

• Perform analytical problem-solving, multiple technical tasks and may coordinate work of assigned engineers.

• Perform on-site preventive maintenance. Order and replace defective units, components or parts as appropriate.

• Troubleshoot equipment problems and conduct diagnostic procedures to isolate problems and take steps to minimize downtime or system interruptions and eliminate equipment malfunctions.

• Determine corrective actions required and/or escalate for assistance and prompt resolution.

• Assist with installing and/or relocating equipment at customer’s site.

• Perform other related duties as assigned by Field Service Engineer.

• Leadership: May Provide on-site instruction to sub-contractors and customers.

• Customer Relationship:

• • Professionally represent the company to the customer.

• • Be committed to customer satisfaction and develop good customer relations by maintaining standards of conduct acceptable to both Zeiss and customers.

• • Interaction with customer mainly at engineer level.

• • May be required to update customer on status of Zeiss tools and escalations.

Your Experience

• Bachelor's degree in Electronics Engineering, Display Engineering, or a related field.

• 4-7 years of experience in the semiconductor industry or a related technical field.

• Hands-on experience with semiconductor equipment installation, maintenance, repair, and troubleshooting.

• Experience with vacuum technology and/or DUV/EUV inspection or metrology processes.

• Strong problem-solving skills with a proactive, self-motivated, and solution-oriented mindset.

• Ability to work independently in a cleanroom environment while complying with safety procedures.

• Good verbal and written communication skills in English.

• Flexibility to support shift work when required.

• Valid driver's license and ability to travel and drive for customer support activities.

Your Benefits

If you join ZEISS, you will have access to a range of benefits, including:

• Financial & Lifestyle: Annual flexible welfare points and family support allowances

• Health & Mental Well-being: Comprehensive group medical insurance, executive health screenings at general hospitals, and Employee Assistance Program (EAP) for stress management

• Family & Life Milestones: Tuition assistance for college-aged children as well as compassionate/congratulatory paid leave and financial gifts for major family occasions

• Long-term Growth & Community: Tenure-based long-service awards and retirement benefits, alongside company sponsorship for internal club activities

Role Details

• Division: Semiconductor Manufacturing Technology

• Location: Hwaseong(Dongtan) (Domestic & International Travel as required)

• Contract: Regular

Apply now to take the next step in joining ZEISS, where you can push technological boundaries, shape markets and contribute to the advancement of society.

Your ZEISS Recruiting Team:

ShinBi Park （박신비）, SooHyun Kim （김수현）