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Avis Budget Group

Global car rental and sharing provider

Manager Trainee - Premium Customers

Business OperationsConfirmed live in the last 24 hours
Full-timeSan Francisco, CA, USA$68.6k /yr

About the Job

Requirements

  • A bachelor's degree, or an associate's degree plus at least two years of customer service experience.
  • Demonstrated leadership capability and the ability to work collaboratively and make independent decisions.
  • A valid driver's license.
  • Flexibility to work days, evenings, overnights, weekends, and holidays based on business needs.
  • Willingness to work outdoors in varying weather conditions with moderate noise levels.
  • Regular on-site presence is required; the position cannot be performed remotely.

Responsibilities

  • Participate in an eight-week, hands-on training program rotating through core airport operational functions.
  • Learn how daily decisions affect fleet availability, revenue, customer satisfaction, and employee performance, particularly for high-value and premium customer segments.
  • After training, transition into a supervisory role overseeing one or more daily operations or sales functions.
  • Lead frontline teams, support premium customer interactions, monitor performance metrics, and ensure service, safety, and brand standards are consistently met.
  • Develop knowledge of sales, logistics, and customer service while learning to deliver elevated service experiences, drive operational efficiency, and support financial performance.

Desired Qualifications

  • One year of experience providing high-quality customer service is a plus.

About the Company

Avis Budget Group

Global car rental and sharing provider

Avis Budget Group provides mobility solutions through its brands Avis, Budget, and Zipcar. It offers traditional car rentals and car sharing to people who need temporary transportation. The company operates a global network with about 10,250 rental locations in roughly 180 countries, managing most rental offices in North America, Europe, and Australasia and using licensees elsewhere. Revenue comes mainly from rental fees. The different brands target different customers: Avis as a premium option, Budget as a value option, and Zipcar for urban car sharing. The company aims to give customers flexible vehicle access globally by combining owned and licensed locations with a mix of rental and sharing services.

Company size
10,001+
Company stage
IPO
Headquarters
Parsippany-Troy Hills, NJ
Founded
1946

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