W

Walmart

Sells groceries and essentials in stores and online

GM Coach - Non-Complex

Retail Store ManagementConfirmed live in the last 24 hours
Full-timeWausau, WI, USAIn-person

About the Job

Requirements

  • At least two years of college; or one year of retail experience and one year of supervisory experience; or two years of general work experience and one year of supervisory experience.
  • For facilities that sell firearms, successful completion of a firearms-specific Criminal Background Check and Firearms Authorized Training is required.
  • For facilities that sell only ammunition and have state-specific requirements, a current state-issued Certificate of Eligibility may be required.
  • Associates must attend and successfully complete all job-required training and assessments, such as Academy and Open Door trainings.

Responsibilities

  • Lead and develop teams by teaching, training, listening to associates, touring stores, providing feedback, communicating with associates at all levels, leading company change efforts, setting expectations, and guiding implementation of business solutions.
  • Model customer service standards for store associates by following the One Best Way service model, managing and supporting customer-service initiatives, resolving customer needs and complaints, implementing action plans to correct deficiencies, and leading process improvements to ensure a high-quality customer experience.
  • Drive financial performance and sales in the designated store area by reviewing and evaluating profit-and-loss statements, assisting with budgeting and forecasting, controlling expenses, monitoring merchandise presentation, seasonal transitions, inventory flow, and operational processes, and implementing plans to mitigate shrink and achieve sales and profit goals.
  • Supervise and develop hourly associates by hiring, training, mentoring, assigning duties, setting expectations, recognizing associates, communicating expectations, and promoting belonging.
  • Recruit and develop qualified associates to meet staffing needs and support company growth.
  • Coordinate and oversee job-related activities and assignments, maintain relationships with stakeholders, support plans and initiatives, identify and communicate goals, build accountability, measure progress, identify improvement opportunities, and promote adaptability and continuous learning.
  • Supervise and develop associates through hiring, training, mentoring, assigning duties, providing recognition, and promoting belonging.
  • Ensure compliance with company policies, procedures, mission, values, and ethics standards by implementing action plans, supporting the Open Door Policy, and guiding execution of business processes and practices.
  • Build high-performing teams, embrace differences, and create an inclusive workplace where associates feel seen, supported, and connected and have opportunities to thrive.
  • Collaborate, build strong and trusting relationships, and communicate with impact to motivate and influence.
  • Attract and retain talent, develop associates, and recognize their contributions and accomplishments.
  • Maintain and promote integrity, ethics, and compliance; model company values; hold oneself and others accountable; and support the company's goal of becoming a regenerative company through positive impact, belonging, waste reduction, and local giving.
  • Deliver results while putting customers first, adapt to how and when customers shop, and apply the Every Day Low Price and Every Day Low Cost business models.
  • Make decisions based on data, insights, and analysis; balance short- and long-term priorities; and consider customers, associates, shareholders, suppliers, business partners, and communities.
  • Demonstrate curiosity, a desire to learn, calculated risk-taking, courage, and resilience, and encourage learning from mistakes.
  • Drive continuous improvement, adopt new technologies and skills, and support others through change.

Desired Qualifications

  • A Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
  • General work experience supervising five or more direct reports, including performance management, mentoring, hiring, and firing.

About the Company

Walmart

Sells groceries and essentials in stores and online

Walmart sells groceries, household essentials, clothing, and electronics through stores and online marketplaces for consumers around the world. Its everyday low price model combines large purchasing volumes with distribution networks that move goods to stores and customer homes. Shoppers can browse online, collect orders at a nearby store, or request delivery, while third-party merchants use its marketplace and fulfillment services to reach customers. The group earns revenue from merchandise sales, memberships, advertising, and services, and also operates pharmacies, optical centers, and digital payments businesses. Walmart opened its first discount store in 1962 and is headquartered in Bentonville, Arkansas.

Company size
10,001+
Company stage
IPO
Headquarters
Bentonville, AR
Founded
1962

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