Procurement Administrator – Medical Equipment

We provide meaningful careers that connect people with purpose.

We are united by a common purpose of providing the best and safest care; and by our shared values of Care, Truth, Participation, Compassion and Dignity.

Netcare invites you to be part of our journey.

ROLE SUMMARY
Health Technology Department functions within the greater Procurement department. The Procurement Administrator – Medical Equipment plays an intrinsic role in the department in includes, but not limited to:
• The incumbent is involved in the process of vendor management, including selection, listing and review.
• The incumbent will be responsible for accurate managing of systems / database information and reference documents for the department, and available for group wide distribution.
• The supportive role for the managing of contracts initiated by the Procurement Specialists / Procurement Manager – Medical equipment.
• The incumbent is responsible for complex data analyses from SAP, and other electronic sources, for efficient procurement spend reporting leading to efficient spend decisions.
• The incumbent plays a pivotal role in the management of operational queries from hospitals teams related to medical equipment.

KEY WORK OUTPUT AND ACCOUNTABILITIES

OPERATIONAL EXCELLENCE

Vendor Management, sourcing of goods and services

• Analyze and assess new vendor accreditations and applications for possible listings
• Manage new vendor applications via applicable vendor adoption systems
• Receive, investigate vendor correspondence and provide feedback to vendor
• Improve vendor relations by creating relationships of trust and transparency
• Mitigate risks by doing vendor accreditations
• Review and renew vendor accreditations and acceptance of Netcare Terms and Conditions and Service Level Agreements
• Create and Maintain Standard Operating Procedures on areas of responsibility
• Attend relevant departmental meetings as required, which may include supplier meetings, or project meetings
• Compile reports for department on supplier spend for applicable reports
• Assist team to source goods and services according to best industry practice to meet the requirements of the Netcare divisions, as requested by procurement managers and operations, to add to the vendor and product data base following the approval processes
• Assist with on-going research into medical equipment best practice
• Administration of all supplier documentation including effective electronic record keeping
• Liaise with CPD team for queries related to vendor management.

 Contract Administration

• Assist with maintaining and monitoring of Service Level Agreements between vendor and hospitals including liaison with Netcare Legal Department
• Manage Rental database for procurement department.
• Prepare annual price increase requests for rental contracts, liaising with relevant Procurement Specialist and Procurement Manager.
• Manage Placement database for procurement department.
• Assist with annual insurance values data collation for placed equipment whilst liaising with Procurement Manager - Medical Equipment.
• Maintain signed agreements on Vendor profile.

Sigma Tickets

• Assisting all sites and procurement team as to correct process to follow.
• Managing all sigma tickets and ensuring that they are sent to the relevant Procurement Specialist or Procurement Manager timeously and that all Sigma Tickets are closed timeously.

Catalogue Management 

• Liaising with Procurement Specialist to ensure Catalogues are logged on Sigma for inclusion
• Follow up on open Sigma Tickets to close off Catalogue requests or actioning any queries
• Guiding Vendors to liaise with e-procurement teams to upload catalogues and liaising with Price File team.

SAP and E-Procurement

• Ensuring timeous distribution of SAP’ purchase orders to relevant procurement specialist.

Material Master

• Request new Material Master numbers via AMSS and Assets Sigma ticket.
• Drive process for updating Material Master list for the group on SharePoint.
• Train staff at sites on correct use and processes regarding Material master.

Product applications 

• Send out pre-purchase questionnaire to vendor (PPQ) as directed and evaluate completeness of document submission, before sending to relevant procurement specialist.
• Managing of formal written communication to vendors on product application outcomes, with filing of feedback on relevant repository.

 Project Management Assistance

• Support the Procurement Specialist with projects as directed by Procurement Manager – Medical Equipment

GROWING WITH PASSIONATE PEOPLE

Teamwork

• Actively participate as a member of a team to achieve departmental goals

 Support and Efficiency

• Provide tools necessary for effective operational conformance to departmental requirements and support as appropriate to Operations and Procurement.
• Assistance to Procurement Specialist, Procurement Manager – Medical Equipment, Management and the wider team, for compliance to relevant processes and implementations of identified procurement strategies.

Personal and professional development

• Active involvement in own professional development to maintain a satisfactory level of skill and knowledge
• Keep up to date with Netcare’s evolving policies and procedures

Build and maintain stakeholder relationships

• Work effectively and co-operatively with others to establish and maintain good working relationships that are mutually beneficial
• Create and maintain a positive environment where the differences of others are recognized, understood, and valued, so that all can reach their full potential and maximize their contributions
• Develop collaborative relationships to help accomplish work goal

BEST AND SAFEST PRACTICE

Communication

• Effective and on-going communication co-ordination to all stakeholders, internal and external.
• Effective utilization of communication tools including intranet, share point, procurement portals.

 Medical Equipment

• Manage product complaints SIGMA tickets and effective resolutions via the relevant procurement specialist or department manager.

ACCELERATING TRANSFORMATION

Preferential Procurement

• Assist with the BBBEE processes and systems including collection of supplier certificates, capturing and reporting on BBBEE spend
• Ensure products and services selected for inclusion in database are in line with Netcare strategy of providing world class goods and services
  

BEST AND SAFEST PATIENT CARE

• Be a model of excellent customer service, ensuring that all customers experience an excellent and satisfactory interaction at all times
• Building customer loyalty
• Communicating important information to relevant parties
• Ensure that all queries relating to suppliers’ invoices are resolved

ACCELERATING TRANSFORMATION

• Build customer loyalty by managing work effectively.
• Predict crisis interventions, deal with problems and intervene pro-actively to prevent complaints.
• Produce work of high-quality standard by accurately checking processes and tasks
• Pursue self-development in one of the following areas:

SKILLS PROFILE

EDUCATION

Required

• Grade 12 or equivalent NQF Level 4 qualification

WORK EXPERIENCE

Required

• Administrative Experience of at least 5 years
• Hospital or Healthcare Experience

Preferred

• Previous experience in a logistics and procurement position would be advantageous.
• Communications skills (Written and Verbal)
• Interpersonal relationship skills
• Analytical skills
• Technical skills
• Business acumen

KNOWLEDGE

Essential

• General knowledge of medical products and hospitals
• Relevant computer proficiency (Microsoft Office and SAP)

NON-MANAGERIAL/ SPECIALIST SKILLS

Customer Focus and Service Delivery

• The capacity to identify and respond to the needs of internal and external customers.

Adapting and Responding to Change

• Capable of supporting and advocating change initiatives and managing own reaction to change.

Personal Work Ethic

• Capacity to instill an ethic of quality and consistency in self and others.

Building Relationships

• Capacity to establish constructive and effective relationships.

Communication

• The capacity to clearly present information, either written or verbal.

Teamwork

• Capacity to cooperate with others to work towards a common goal.

Technical Knowledge

• The capacity to perform a technical function to required standards.

PHYSICAL REQUIREMENTS

• In the event of any physical or psychological limitation that may impair the employee’s ability to perform the required job function, the employee must consult the employer for reasonable accommodation.

WORKING CONDITIONS

• Professional flexibility in working hours while supporting daily business hours which may include weekends and night shifts where applicable.
• Will interact with internal and external customers through several different means.
• Travel within and across regions to support the functions of the role will be required.

NETCARE VALUES AND BEHAVIOURS

Netcare Values
At Netcare, our core value is care. We care about the dignity of our patients and all members of the Netcare family. We care about the participation of our people and our partners in everything we do. We care about truth in all our actions. We are passionate about quality care and professional excellence.

• At Netcare, our core value is care.
• We care about the dignity of our patients and all members of the Netcare family.
• We care about the participation of our people and our healthcare partners in everything that we do.
• We care about the truth in all our actions.
• We listen with empathy and respond with acts of compassion in all interactions with our patients and their families.

The Netcare Way

Netcare is committed to providing quality care. Our basic service standard holds us accountable for the below seven behaviours which you will be accountable to uphold:

• Respect - I always greet everyone to show my respect.
• Identity - I always wear my name badge to show my identity.
• Dignity - I always treat others with consideration and humility to uphold dignity
• Care - I always act in the best interest of Netcare and others to show I care
• Compassion - I always listen with empathy and respond with kind action to show my compassion
• Appreciation - I always say thank you to show my appreciation.
• Diversity- I always embrace diversity to strengthen inclusivity and belonging.

Join the team committed to providing the best and safest health and care.