Automation Anywhere provides an AI-powered platform for automating business processes. Its offerings combine robotic process automation (RPA), specialized AI and generative AI, process discovery, end-to-end process orchestration, document processing, and analytics, all available via subscription as the Automation Success Platform. The platform helps organizations map, automate, and optimize workflows across departments, using a mix of bots, AI-enabled insights, and governance features to handle sensitive data securely. Its approach differentiates itself by delivering an integrated, enterprise-wide automation stack that covers discovery, automation, analytics, and governance in one platform, rather than a collection of separate tools. The company's goal is to boost productivity, enable innovation, improve customer service, and accelerate business growth for clients by streamlining operations at scale.
Company Size
1,001-5,000
Company Stage
Debt Financing
Total Funding
$1B
Headquarters
San Jose, California
Founded
2003
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Conversational AI is finally connected to the work: Automation Anywhere to acquire Boost.ai. 07 Oct, 2026, 17:30 IST Second AI acquisition in a year will extend Automation Anywhere's leadership from employee service to customer-facing conversational and voice AI, creating the most complete offering for the Autonomous Enterprise SAN JOSE, Calif., Oct. 7, 2026 /PRNewswire/ - Automation Anywhere, a leader in agentic automation and orchestration for the enterprise, today announced entry into a definitive agreement to acquire Boost.ai from Nordic Capital. Boost.ai is a leading enterprise conversational AI company whose global customers rely on its voice AI solutions to enhance customer experience. The transaction is expected to close in Q4 2026, subject to customary regulatory approvals and closing conditions. The acquisition will mark another major step toward Automation Anywhere's vision of the Autonomous Enterprise, an operating model in which business functions can run up to 80% autonomously or with AI assistance. Boost.ai will extend that vision into customer experience, so AI can take a request from a customer or employee and carry it through to middle- and back-office execution. It follows Automation Anywhere's acquisition of Aisera in late 2025, which added enterprise knowledge and automated employee service to the platform. "As we help our customers increase autonomy and maximize return on their AI investments, this acquisition will take our market-leading offering to the next level," said Mihir Shukla, CEO and Chairman of Automation Anywhere. "Every enterprise runs on three kinds of work: serving customers, supporting employees, and running the business. Most run in isolation. With Automation Anywhere and Boost.ai, we intend to be the leading offering to give every enterprise an autonomous operation that listens, decides, and acts across all three. This is the Autonomous Enterprise in action." Boost.ai: Conversational and Voice AI Built for Regulated Industries Boost.ai serves hundreds of customer organizations, with particular strength in Europe and a strong base in regulated industries such as financial services, telecommunications, and insurance. That profile fits Automation Anywhere's thousands of global customers who operate in similarly complex industries. The Boost.ai platform supports more than 36 languages and maintains security and privacy measures aligned with GDPR and HIPAA requirements and supported by an independent SOC 2 report. Its hybrid architecture combines natural language understanding (NLU) with generative and agentic AI, and it reaches a 90%+ resolution rate in production deployments. For four consecutive years, Gartner has recognized Boost.ai in the Magic Quadrant for Conversational AI Platforms, citing its strength in regulated industries and the clarity of its product strategy. The acquisition also comes as the conversational AI market is expanding. Boost.ai's voice capabilities in particular have reached a level at which enterprise conversations feel natural, making voice impactful for sales, customer service, healthcare, outbound calling, field service, and more. "Boost.ai's deep expertise in regulated industries has proven that conversational and voice AI can operate at enterprise scale with the reliability, compliance, and governance that regulated industries require," said Jerry Haywood, CEO of Boost.ai. "By joining Automation Anywhere, we can connect the conversation, including voice, directly to the systems and people who get the work done, so a customer's request is handled from start to finish." Better Together: Completing the Conversation-to-Outcome Loop While the first era of enterprise AI centered on copilots and agents completing individual tasks, Automation Anywhere sees a larger opportunity where AI takes a request and carries the whole process through to completion, bringing in people when a decision calls for judgment or an exception. "The real transformation from AI will come when enterprises stop measuring agents and start redesigning how work gets done around outcomes," said Ankur Kothari, co-founder and Chief Operating Officer of Automation Anywhere. "With Boost.ai, we would complete what we call the Conversation-to-Outcome Loop. A customer or employee expresses what they need; AI understands the intent and context; it reasons within company rules, coordinates agents, people and systems; and finally executes the work across connected enterprise applications and systems required to deliver the outcome." With the acquisition of Boost.ai - combined with its recent acquisition of Aisera - Automation Anywhere would have the most complete offering in the market to deliver autonomous work across the three critical business motions that all enterprises must transform in the AI era: * Autonomous Customer Operations: Connects customer intent expressed through voice, chat, digital channels, and AI agents to the work required to deliver the outcome. * Autonomous Employee Operations: Combines AI-powered employee service with agentic automation to resolve employee requests across IT, Finance and HR, with people handling judgment and exceptions. * Autonomous Business Operations: Uses the agentic automation platform to orchestrate business-critical processes end-to-end across ERP, CRM, and other enterprise applications, combining AI agents with rules-based automation under enterprise-grade governance. No other company connects the conversation to the completed work across customers, employees, and the business in one offering. Accelerating Momentum: A Market-Leading AI Offering The planned acquisition would build on Automation Anywhere's strong growth and AI momentum. As reported in its Q2 FY27 results, AI bookings have made up nearly 70% of new and upsell bookings over the past six quarters, and agentic AI executions have grown 5x over the past year. Automation Anywhere now delivers nearly half a billion AI agent and automation executions per year. The addition of Boost.ai would further strengthen Automation Anywhere's core AI offering with voice and conversational capabilities, including expanding front-office delivery for companies in regulated industries. Enterprise customers would have access to Automation Anywhere's top agentic automation and orchestration platform; pre-built agentic solutions that can be deployed in as little as one week; and the industry's most complete Autonomous Enterprise offering that combines the platform, agentic solutions, the most advanced AI agents and Forward-Deployed Engineer-led business transformation services. In connection with the transaction, BofA Securities served as exclusive financial advisor to Automation Anywhere, and Winston Taylor served as its M&A counsel. Santander served as exclusive financial advisor to Boost.ai. About Automation Anywhere Automation Anywhere is a global leader in agentic automation and orchestration for the enterprise. For more than 20 years, the company has unleashed human potential through automation. Its agentic automation and purpose-built, AI-powered agentic solutions help enterprises move toward the Autonomous Enterprise, where business functions can run up to 80% autonomously or with AI assistance. The company has more than 4,000 customers across 90+ countries, over 2,700 partners, and it delivers nearly half a billion AI agent and automation executions per year. Learn more at automationanywhere.com. About Boost.ai Boost.ai is the trusted leader in AI-powered customer experience solutions for regulated industries. Built for security, speed, and scale, the platform enables fast deployment, high-resolution rates, and full hybrid control through seamless orchestration of traditional NLU and LLMs. With over 650 successful deployments, 600 live AI agents, and more than 150 million automated conversations, Boost.ai helps enterprises around the world resolve with confidence, automate at scale, and trust every conversation. Proven performance and enterprise-grade reliability make Boost.ai the partner of choice for leading brands across the world, including Nordea, Credit Union of Colorado, Sage, DNB, Trading 212, and more. Boost.ai is recognized as a Leader in Gartner's 2025 Magic Quadrant for Conversational AI Platforms. Learn more at Boost.ai.
Automation Anywhere has entered a definitive agreement to acquire Boost.ai from Nordic Capital, marking its second AI acquisition in a year. The transaction is expected to close in Q4 2026, subject to regulatory approvals. Boost.ai is an enterprise conversational AI company serving hundreds of customers, particularly in Europe's regulated industries including financial services, telecommunications, and insurance. The platform supports over 36 languages and maintains GDPR and HIPAA compliance. Gartner has recognised Boost.ai in the Magic Quadrant for Conversational AI Platforms for four consecutive years. The acquisition follows Automation Anywhere's purchase of Aisera in late 2025. Combined, these acquisitions aim to create an autonomous enterprise operating model connecting customer service, employee support, and business operations. Automation Anywhere reported AI bookings comprising nearly 70% of new and upsell bookings over the past six quarters, with the company now delivering nearly half a billion AI agent and automation executions annually.
Automation Anywhere has launched its agentic Procure-to-Pay solution, part of its Autonomous Finance suite for CFOs. Built on the AI-native architecture announced with OpenAI earlier this year, the solution orchestrates the full procurement lifecycle across existing systems without replacing them. The platform connects procurement, ERP, finance and supplier systems, handling processes from vendor onboarding through payment tracking. When exceptions occur, a built-in AI assistant identifies issues and recommends actions. The solution is deployable within weeks and adapts to existing processes. The technology uses the same invoice-processing engine as Automation Anywhere's Accounts Payable offering, which has achieved up to 90% straight-through processing rates. Autonomous Finance currently includes over 55 AI agents covering 100-plus task types across more than 10 finance sub-functions. Customers include Australia Post, Boston Scientific, Cargill and the UK National Health Service.
Will AI agents replace junior consultants? AI agents will replace many junior consultant tasks, but not the junior consultants themselves. According to the Harvard Business Review, AI is changing the structure of consulting firms by automating junior consultant tasks. The work of research, data gathering, and drafting is being absorbed by agents, which changes what entry-level roles look like rather than eliminating them outright. The evidence is in the hiring numbers. Entry-level postings in law, consulting, and investment banking fell 35% since 2023, according to TechTimes. That is not a small blip. It is a structural shift in how firms staff the bottom of the pyramid. The firms that adapt will run leaner entry-level teams and invest the savings in senior judgment and client work. What tasks can AI agents do in consulting? AI agents can handle the research, data gathering, and drafting that used to fill a junior consultant's day. According to MindStudio, AI agents are being used to automate these exact tasks in professional services. The tools are already in production at the biggest firms, and they are good enough to change staffing decisions. McKinsey's internal AI tool, Lilli, is used by roughly 72% of all McKinsey consultants, about 7,000 people, according to CaseInterviewHub. That is not a pilot. It is the operating system for a large share of the firm's knowledge work. BCG and Bain are running similar internal AI efforts, as reported in a Medium analysis of how AI is redefining strategy consulting. The pattern is consistent across the top firms. How are consulting firms like McKinsey, BCG, and Bain using AI agents? McKinsey, BCG, and Bain are using AI agents to automate research, data gathering, and drafting, freeing senior consultants for judgment and client work. McKinsey built Lilli, its internal AI tool, and it is now used by roughly 72% of consultants, according to CaseInterviewHub. BCG and Bain are pursuing similar internal AI initiatives, as reported in a Medium analysis of how AI is redefining strategy consulting. The firms are also cutting headcount as the automation takes hold. McKinsey cut 5,000 jobs, according to CaseInterviewHub. The cuts are not a secret. They are the visible cost of the transition. The firms are betting that AI agents can carry the analytical load that used to require a large junior bench. Beyond the big three, the enterprise AI agent market is full of tools built for this exact work. Ema, Microsoft Copilot, Google Vertex AI, IBM Watsonx, and Automation Anywhere are all listed among the best enterprise AI agents for consulting firms, according to Ema's own analysis. Rasa and Sierra also appear on the best-for-enterprise lists, per Rasa's blog. These are the platforms firms are evaluating to run their research and drafting. What do AI agents mean for junior consultants? AI agents mean junior consultants will spend less time on research and drafting and more time on client interaction, synthesis, and judgment. The role is being redesigned around the agent, not replaced by it. According to the Harvard Business Review, AI is changing the structure of consulting firms, and that change runs through the entry level. The anxiety is real. Management consultants openly discuss feeling their jobs are at risk from AI, as seen in a Reddit thread on the topic. The fear is understandable when entry-level postings are down 35% since 2023, per TechTimes. But the firms that cut the most junior roles are the same firms investing in AI tools, which means the remaining junior roles will be different, not gone. How should consulting firms adapt to AI agents? Consulting firms should restructure their talent model around AI agents, shifting junior staff from producing analysis to interpreting it for clients. According to the Harvard Business Review, AI is changing the structure of consulting firms, and the firms that adapt will be the ones that redefine the junior role rather than defend the old one. The upskilling challenge is the bottleneck. KPMG, one of the Big Four, is leading on AI workforce development, according to Business Insider. The firm is investing in training its people to work alongside AI agents. That is the model. Hire fewer juniors, train the ones you keep to run the agents and add the judgment the agents cannot. * Redefine the junior role around agent supervision and client interpretation. * Invest in upskilling so juniors learn to run AI tools like Lilli, Copilot, or Vertex AI. * Shift the entry-level hiring bar toward communication and judgment, not just analytical grind. * Keep human review on everything client-facing, because the agent drafts but the firm owns the relationship. How can junior consultants stay relevant with AI? Junior consultants stay relevant by building the skills AI agents do not have: client relationship management, synthesis, and judgment. According to BCG, 50% to 55% of jobs in the US will be reshaped by AI over the next two to three years, not replaced. The consultants who thrive will be the ones who can take an agent's output and turn it into a recommendation a client trusts. The practical path is to become the person who runs the agent and checks its work. Learn the tools your firm uses, whether that is Lilli at McKinsey or Microsoft Copilot at a smaller firm. Then focus on the parts of the job the agent cannot do: reading the client, framing the problem, and owning the relationship. Those skills are exactly what the Harvard Business Review says AI is not replacing. Client Loyalty Gap Audit See where your firm's growth work is leaking and what an AI agent system could recover. It takes a few minutes and costs nothing. What NorthSignal believe The firms that win with AI agents will be the ones that keep human review on everything client-facing. The agent drafts. The firm owns the relationship. That is the operating standard NorthSignal build to. If you are deciding how AI agents fit your firm's staffing and growth model, the Growth Audit Call is a practical place to start. It maps your pipeline, your delivery bottlenecks, and where an agent system would create the most leverage. No pitch decks, no jargon. Growth Audit Call Book a free call to discuss how a custom agentic growth operator fits your firm and what it should return. Key takeaways * AI agents will replace many junior consultant tasks like research, data gathering, and drafting, but they will not replace the judgment and client relationship skills that define consulting. * According to the Harvard Business Review, AI is changing the structure of consulting firms by automating junior consultant tasks. * Entry-level postings in law, consulting, and investment banking fell 35% since 2023, according to TechTimes.
Government of Gujarat and Automation Anywhere partner to democratize access to AI and build AI capabilities across government, education, and industry. Aug 18, 2026 Automation Anywhere, a leader in Agentic Process Automation (APA), and the Government of Gujarat today announced the signing of a Memorandum of Understanding (MOU) to expand AI skills and knowledge across the state. AI is becoming part of how governments deliver services, how businesses operate, and what skills people need to succeed. The decisions made today about who has access to AI knowledge and practical experience will shape economic opportunities for years to come. Preparing citizens for that future is a shared responsibility - one that requires government, education, and industry to work together, while ensuring AI sovereignty remains central to how the technology is adopted and scaled. That means building practical AI skills alongside the institutional capabilities needed to govern how AI operates across data, systems, and workflows. Across India, Automation Anywhere has invested in partnerships that help Indians build practical AI and automation skills - from working with NxtWave to provide more than 100,000 students with enterprise AI and automation training, to supporting AI Kiran's goal of preparing one million people, with a focus on women and youth, for AI careers by 2030. The partnership with Gujarat extends that commitment by bringing together government, academia, startups, and industry to help prepare students, public servants, entrepreneurs, and professionals for an AI-powered future. "Many organizations are beyond experimenting with AI and are now focused on using it to create real value," said Mihir Shukla, CEO and Co-founder of Automation Anywhere. "In Gujarat, we have a government that understands the answer isn't technology alone - it requires people who know how to use AI, leaders who know how to govern it, and institutions ready to bring all of it together. That's what this partnership is built to do." Under the agreement, the parties will collaborate on training programs, workshops, bootcamps and certification-oriented learning, bringing together government, academia, startups and industry across Gujarat. "Our vision is to ensure Gujarat remains at the forefront of innovation," said Shri Arjunbhai Modhwadia, Hon'ble Minister, Science and Technology Government of Gujarat, under the leadership of whom this initiative is happening. "This partnership reflects our commitment to investing in people and creating new opportunities for students, professionals, startups and public servants. Together, we are building the capabilities that will support better public services, continued economic growth, and Gujarat's long-term future." The partnership is intended to help ensure that AI adoption in Gujarat under the vision of Hon'ble CM Shri Bhupendrabhai Patel and Hon'ble Deputy CM Shri Harshbhai Sanghvi, is not only broader, but more responsible, more locally governed, and more capable of delivering meaningful outcomes for citizens, businesses, and institutions. To learn more about Automation Anywhere's work in AI skilling and responsible AI adoption, visit http://automationanywhere.com/company/responsible-ai. About Automation Anywhere. Automation Anywhere has been committed to defining the future of work by unleashing human potential through automation for over 20 years. The company enables this future through its leading Agentic Process Automation (APA) System for IT leaders and developers as well as purpose-built agentic solutions for business leaders in finance, customer service, IT and HR. Learn more at www.automationanywhere.com Connect with Automation Anywhere. Follow Automation Anywhere, Inc.: LinkedIn | Instagram | Youtube More content: Blog | Community | Newsletter | Webinars Ready to see Agentic Process Automation (APA) in action? Request a demo Automation Anywhere is a registered trademark/service mark of Automation Anywhere, Inc. in the United States and other countries. Other marks referenced are the property of their respective owners. Press releases by year: