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Ritchie Bros.

Asset management and heavy equipment auctions

Customer Service Representative-Part-Time

Checkout & Customer ServiceConfirmed live in the last 24 hours
Part-timeOrlando, FL, USA$14.44 - $18.05 /hrIn-person

About the Job

Requirements

  • Previous work experience where you worked in-person with customers.
  • Experience using computers, and able to learn to use new technology and software.
  • Excellent keyboarding skills for data entry.
  • A commitment to providing fantastic customer service.
  • Able to work well and maintain a positive attitude in high-pressure situations.
  • A friendly, outgoing, patient personality.
  • You thrive working as part of team, pitching in wherever you’re needed.

Responsibilities

  • Organizing all keys / organizing and filing documents by our internal coding system and then again by Lot number once we go to Lot.
  • Uploading documents to the web each sale.
  • Actively communicate with many different departments and or teams and customers who sign up equipment when needing documents such as LOLC’s, Purge Documents etc.
  • Responsible for processing payments from successful bidders.
  • Provide customers with information about auxiliary services.
  • Ensure that superior customer service is always delivered to all customers.
  • Actively support the RB Unreserved Commitment to Safety: to send everyone home, every day, the way they came to work, by taking personal responsibility for your safety and safety of your team, co-workers and customers.
  • Perform other duties as assigned.

About the Company

Ritchie Bros.

Asset management and heavy equipment auctions

Ritchie Bros. Auctioneers connects buyers and sellers of heavy machinery, trucks, and other assets through auctions and asset-management services. Its core products are live and online auctions plus disposition and asset-management solutions that help sellers convert surplus equipment into cash and help buyers find and bid on used equipment. The auction process works by listing assets for sale in catalogs and conducting bidding—historically unreserved auctions and now increasingly online platforms—so buyers can bid from anywhere and sellers can reach a global audience. The company differentiates itself with a long history of transparency and integrity, a global footprint across more than 20 countries, and a shift toward online auctions that expands access and efficiency for both sides of the market. The goal is to provide a trusted, scalable marketplace that maximizes recovery for asset owners while delivering broad, convenient access to buyers worldwide.

Company size
1,001-5,000
Company stage
IPO
Headquarters
Westchester, IL
Founded
1958

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