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PENN Entertainment

Operates casinos, racetracks, and online betting

Table Games Dealer Dual Rate Supervisor

Food Service & HospitalityUpdated on Nov 12
Full-timeKansas City, KS, USANo salary listedIn-person

About the Job

Requirements

  • A high school diploma or equivalent is required.
  • Proficiency in Microsoft applications is required.
  • Ability to learn and understand budget and profit-and-loss statements is required.
  • Must be at least 21 years of age.

Responsibilities

  • Drive improved results through staff development and training programs.
  • Provide visible leadership in gaming operation areas.
  • Ensure compliance with Title 31 requirements and processes.
  • Be responsible for the overall integrity of daily operations.
  • Maintain a strong working knowledge of all rules, regulations, procedures, and payouts of all games, and provide feedback to table games dealers regarding opportunities for skill development and professional advancement.
  • Supervise, coach, instruct, and direct table games dealers in proper procedures for all aspects of table games operations.
  • Handle player service issues as needed.
  • Protect the integrity of all table games.
  • Administer disciplinary or corrective action and monitor team members' post-disciplinary performance.
  • Track patrons' play.
  • Develop, implement, and present departmental training programs as assigned, including organizing and conducting instructional classes designed to develop professional dealing skills.
  • Recommend, schedule, and conduct training activities.
  • Protect and preserve company assets.
  • Help ensure team member safety by keeping areas clean and free of safety hazards, debris, and litter, and perform all job duties safely and responsibly.
  • Meet property and department appearance and grooming requirements.
  • Adhere to regulatory, department, and company policies.
  • Perform other related and compatible duties as assigned.

Desired Qualifications

  • Two or more years of experience in table games dealing is preferred.

About the Company

PENN Entertainment

Operates casinos, racetracks, and online betting

Penn Entertainment runs a nationwide network of casinos and racetracks and builds a strong online gaming and sports betting platform. It operates 42 casinos and racetracks across 19 states, alongside a digital sports betting and iGaming presence and sports media properties. Its products work by combining physical venues with online platforms so customers can bet, play casino games, or follow sports content across both in-person and digital channels, using a unified account and cross-channel experiences. Compared with competitors, the company differentiates itself with its large, diverse footprint and its omni‑channel approach that links land-based gaming, online wagering, and media partnerships into one ecosystem. The company’s goal is to lead the North American gaming industry by growing its community of players and expanding its integrated entertainment experiences across physical venues, online platforms, and media.

Company size
5,001-10,000
Company stage
IPO
Headquarters
Wyomissing, PA
Founded
1972

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