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Beth Israel Lahey Health

Integrated health system delivering care, education

Emergency Medical Technician

Part-TimeUpdated on 10/23/2026
$23.25 - $31.29/hr+ Shift differentials + Call pay + Premium pay + Overtime pay
Entry
United States
In PersonWorkplace is at Lahey Clinic; specific city and state are not stated.
Medical, Clinical & VeterinaryNursing & Frontline Patient Care

About the job

Requirements
  • A high school diploma or GED is required.
  • Current Massachusetts Basic EMT certification is required.
  • Current American Heart Association Basic Life Support certification is required.
  • A Massachusetts driver's license is required.
  • Zero to one year of related work experience is required.
  • Experience with computer systems is required, including web-based applications and some Microsoft Office applications, which may include Outlook, Word, and Excel.
  • Staff must be vaccinated against influenza as a condition of employment.
Responsibilities
  • Respond promptly and safely to dispatcher requests for non-emergency and emergency calls, maintaining sufficient knowledge of area geography and traffic patterns.
  • Follow Massachusetts laws governing emergency vehicle operation and park vehicles in designated patient pick-up and discharge areas.
  • Complete documentation and records according to department policy, including an accurate and timely electronic Patient Care Report for each patient and a vehicle and equipment checklist every shift; obtain insurance information from the transferring institution or receiving hospital.
  • Keep vehicles and equipment ready for response, know the location and proper use of equipment and radios, maintain vehicle cleanliness, fuel, and stock, and report damaged or unsafe equipment to a supervisor.
  • Provide pre-hospital care at the EMT-B level, perform complete and accurate Basic Life Support patient assessments, maintain proficiency in Basic Life Support skills, follow state and Region IV treatment protocols, and provide concise and accurate radio reports.
  • Maintain working relationships with coworkers, community emergency service providers, hospital staff, physicians, and allied health professionals; represent the medical center and EMS services professionally and cooperate with hospital employees in the patient's best interest.
  • Participate in continued learning and learn and use new technology and procedures, including technological advances that support effective and efficient communication.
  • Cross-train to assist in the Emergency Department as needed.
  • Perform other duties as needed or directed to meet department needs.

About the company

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Beth Israel Lahey Health

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Beth Israel Lahey Health is an integrated health system that coordinates care across hospitals, clinics, and other care settings to keep patients connected wherever they are. Its services come from doctors, nurses, technicians, social workers, and educators who work together, guided by medical research and education. The system operates by linking hospitals, primary and specialty care, and support services so patients receive seamless care with access to resources like research-informed treatment and training for staff. Unlike standalone hospitals or fragmented care providers, it combines multiple facilities and care teams into a single network to improve consistency and efficiency. The overarching goal is to improve patient outcomes and experience by delivering high-quality, coordinated care through research-backed practices and continuous education for its workforce.

Company Size

10,001+

Company Stage

N/A

Total Funding

N/A

Headquarters

Cambridge, Massachusetts

Founded

2017

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Simplify's Take

What believers are saying

  • BILH posted a $93 million operating gain in 2025 after four loss-making years.
  • First-quarter 2026 operating income hit $60.2 million, reversing last year's loss.
  • Heidi's pilot cut after-hours work for 74% of users and lifted patient presence.

What critics are saying

  • Kevin Tabb exits by 2027, forcing a national CEO search during expansion.
  • Massachusetts AG price caps and annual monitoring constrain pricing through 2025.
  • 2025 RICO litigation against drug and pharmacy giants ties BILH to costly court fights.

What makes Beth Israel Lahey Health unique

  • BILH spans 14 hospitals and 39,000 employees, combining academic and community care.
  • BILH’s 2026 Heidi rollout standardizes ambient AI scribing across all physicians.
  • BILH is shifting 64% of care outside Boston and Burlington, deepening local access.

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Benefits

  • Mental Health Support

Company News

Associated Press
Apr 28th, 2026
Beth Israel Lahey Health rolls out Heidi's AI scribing to all physicians after 90% report better patient presence

Beth Israel Lahey Health is rolling out Heidi's ambient AI scribing tool to all its physicians following a successful trial across its facilities. The health system, which serves over 6,000 providers across 14 hospitals and 175 primary care practices, prioritises addressing physician burnout, with nearly half of US physicians reporting burnout. During a six-month trial offering Heidi to 1,000 providers, the majority adopted the technology. Survey results showed 89% were satisfied with note quality, 90% felt more present with patients, 74% reduced after-hours work time, and 82% experienced reduced cognitive load during visits. The implementation demonstrates how ambient AI can deliver immediate relief to physicians whilst benefiting patients and the healthcare system. Heidi supports over 2 million consultations weekly globally and has raised $96.6 million from investors including Point72 Private Investments and Blackbird.