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Teleperformance

Outsourced customer experience management services

Finance Manager

Corporate Finance & FP&AConfirmed live in the last 24 hours
Full-timeGurugram, Haryana, IndiaNo salary listedIn-person

About the Job

Requirements

  • Experienced specialist in one specialized discipline with a thorough understanding of related disciplines.

Responsibilities

  • Control the organization's financial resources and ensure financial transactions, systems, and procedures comply with regulations, accounting principles, and standards.
  • Oversee financial analysis and reporting, taxation, insurance, credit control, accounts payable and receivable, inventory and cost control, budgeting, and forecasting.
  • Analyze revenues, liabilities, credit conditions, and other financial indicators to forecast short-, medium-, and long-term cash flow.
  • Evaluate and recommend investments and other financial instruments to meet cash flow needs.
  • Advise management on financial matters and the impact of laws and regulations on the organization.
  • Provide expertise and advice to managers to help them develop budgets, understand financial reports, and manage financial responsibilities.
  • Present findings and recommendations to top executives and prepare financial reports, including auditor and financial analyst reports, profit and loss statements, balance sheets, and regulatory reports and filings.
  • Ensure tax returns, declarations, and other required reports are submitted accurately and on time.
  • Select and manage relationships with consultants and advisors to ensure satisfactory service standards.
  • Drive development of new solutions for programs, complex projects, processes, or activities, and serve as the final decision-maker in the area of expertise.
  • Ensure implementation of short- to medium-term activities within the business area or support sub-function, aligned with department strategy.
  • Ensure appropriate policies, processes, and standards are developed and implemented to support short- to medium-term tactical direction.
  • Lead a team of specialists, sometimes across several hierarchical levels, with full employee lifecycle responsibility.
  • Coach, mentor, and train others in the area of expertise.

About the Company

Teleperformance

Outsourced customer experience management services

Teleperformance provides outsourced customer experience management for global brands, handling customer interactions across multiple channels such as phone, chat, email, and social media. Its offerings combine trained contact center agents, technology platforms, and analytics to manage and optimize customer journeys for clients. The company’s global scale, long industry experience, and history of strategic acquisitions help it deliver consistent service across many countries and industries while maintaining strict quality standards. Its goal is to help brands improve customer interactions, increase efficiency, and focus their own resources on core business activities.

Company size
10,001+
Company stage
IPO
Headquarters
Paris, France
Founded
1978

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