Associate Technical Publication Engineer

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Job Responsibilities:

About Welocalize

Welocalize, a Welo Global brand, provides AI-enabled multilingual content solutions that help enterprises operate and scale globally. Combining AI, automation, and human expertise, Welocalize supports multilingual content delivery across global markets.

Role Summary

We are looking for a Technical Publication Engineer to manage, validate, develop, and publish technical documentation for global software products.

The role covers the end-to-end publication lifecycle, including source-file management, localization readiness, documentation development, technical QA, defect resolution, and publishing. The ideal candidate should have experience with structured documentation, XML/Markdown, version control, localization workflows, and documentation QA.

The role involves close collaboration with technical writers, localization teams, project managers, and client stakeholders to deliver accurate, consistent, and publication-ready content.

Key Responsibilities

Technical Documentation & Source Management

• Retrieve, validate, and manage the correct and latest source files, assets, and documentation versions.
• Analyse source content to determine translation/localization scope and prepare files for localization.
• Develop and maintain technical documentation using XML, Markdown, HTML, JSON, and other formats.
• Validate document structure, metadata, links, references, and content integrity.
• Manage version-controlled and single-source documentation and generate multiple publication outputs.

Localization & Quality Assurance

• Validate source and translated files for structure, content, formatting, functionality, and localization readiness.
• Perform technical, functional, and visual QA of documentation and published outputs.
• Identify and resolve issues related to content, formatting, links, XML/Markdown, metadata, images, fonts, encoding, and rendering.
• Compare source and localized content and track defects through appropriate systems.
• Coordinate defect resolution and ensure issues are addressed before final publication.

Publishing

• Configure and execute documentation publishing workflows.
• Generate outputs such as online help, PDF, Word, CHM, HTML, and ZIP packages.
• Troubleshoot build, transformation, publishing, and rendering issues.
• Rebuild and republish documentation following corrections.
• Ensure final outputs meet project and customer requirements.

Collaboration & Process Improvement

• Work closely with documentation, localization, project management, and client teams.
• Provide timely project updates and proactively communicate risks, issues, and dependencies.
• Manage multiple requests while meeting quality and delivery timelines.
• Identify process improvements that increase efficiency, quality, and reduce production risks.
• Maintain work instructions, SOPs, and project documentation.
• Demonstrate ownership, accountability, analytical thinking, and attention to detail.

Additional Job Details:

Technical Skills & Tools

Experience with some or all of the following is preferred:

Documentation & Authoring: XML Editors, Markdown, Microsoft Word, Excel, Adobe FrameMaker, AEM

Publishing & Graphics: Adobe Acrobat Pro, Photoshop, Illustrator, InDesign

Version Control & Content Management: Git/GitHub, AEM, documentation repositories

Localization & Defect Management: Phrase/Memsource, Jira

Text & File Comparison: Beyond Compare, EmEditor, EditPlus, Sublime Text

Multimedia: Snagit, Camtasia, Aegisub

Required Skills

• Strong understanding of technical documentation and publishing processes.
• Experience with XML, Markdown, or other structured documentation formats.
• Understanding of localization, translation, and content management workflows.
• Ability to troubleshoot structured content, publishing, and rendering issues.
• Experience with document QA, defect tracking, and issue resolution.
• Understanding of version control, file structures, metadata, encoding, fonts, and publication formats.
• Strong analytical, troubleshooting, organizational, and communication skills.
• Ability to work with multiple tools and applications in a fast-paced environment.
• Strong attention to detail and commitment to quality.
• Willingness to learn new tools, technologies, and processes.

Qualifications & Experience

• Bachelor’s degree in Engineering, Computer Science, Information Technology, or a related technical discipline.
• 1–2 years of experience in Technical Publications, Technical Writing, Documentation Engineering, Documentation QA, Localization Engineering, or a related field.
• Experience with XML, Markdown, or structured documentation formats.
• Familiarity with publishing, content management, localization, version control, and defect tracking tools.
• Familiarity with Adobe and Microsoft Office applications.
• Experience in a multi-author or enterprise documentation environment is an advantage.