Full-Time

Store Manager

Cherry Creek

Confirmed live in the last 24 hours

Reformation

Reformation

501-1,000 employees

Sustainable women's clothing and accessories

Consumer Goods

Senior

Colorado, USA

Required Skills
Sales
Communications
Requirements
  • Minimum of 5 years Retail Experience required.
  • Minimum of 4 years Retail Management Experience required.
  • Experience working with a sales or retail organization and/or operationally intensive business.
  • Ability to work in a fast-paced, cross-functional team environment setting.
  • Strong interpersonal skills and the ability to interact effectively with diverse personalities
  • The drive to take on new challenges with the self-motivation for continuous personal and team development
  • The ability to set clear objectives and inspire the team to reach their highest potential
  • Ability to set the standard for operational efficiency, adhering to processes and systems to maximize team and business results, and identifying opportunities for improvement
  • The skills to collaborate strategically with cross-functional partners in the pursuit of shared business outcomes
  • A proactive and entrepreneurial sense of urgency and ability to prioritize important work
  • A keen eye for identifying and evaluating new business opportunities
  • Understanding of Retail Labor Laws
  • GSuite experience a plus
Responsibilities
  • Measure and Monitor sales performance taking action to improve business performance when needed.
  • Ownership of operational execution of store to achieve necessary revenue targets while balancing budget and expenses
  • Consistently meet and exceed store sales goals.
  • Drive the execution of an elevated client experience acting as a brand ambassador - embody brand values, engage customers on the brand and share the stories of Reformation with a focus on educating on sustainability.
  • Lead the sales floor and deliver an excellent customer experience through a customer-first mindset to build loyal client relationships
  • Assist customers and monitor client interaction with the team and technology, provide in-the-moment coaching for continuous improvement
  • To create an optimal balance of sales and service by having the right people, in the right place at the right time through effective scheduling while achieving payroll goals
  • Deliver and maintain extraordinary customer experience NPS scores.
  • Uphold consistent inventory accuracy and controls in-store. Lead & train the team in-store to ensure consistent deliverables.
  • Contribute to Loss Prevention in all areas of the business, set expectations & own training for the store team.
  • Ensure facility maintenance, presentation, and organization.
  • Lead merchandising presentation and concept standards utilizing retail & product reporting to regularly strategize for the customer experience and productivity of the business.
  • Provide real-time and weekly feedback on product and sales performance to corporate partners to influence allocations and the success of the business
  • Ensure the selling floor reflects the brand and concept standards at all times, train support staff and develop talent in visual and digital merchandising
  • To manage the day-to-day performance of the retail teams, enabling progressive career development and an incredible employee experience.
  • Accountable for hiring, training and development of the store team across all areas of the business.
  • Provide performance feedback to ensure growth, change and results Understand current culture and areas for improvement, work with Regional Director for constant improvement through activations, recognition, and thorough communication
  • Own Reviews / Development Plans / Disciplinary Action and Corrective Action for the team

Reformation is a prominent player in the sustainable fashion industry, operating out of Los Angeles with a dedication to using eco-friendly materials and processes. The company's establishment of the first sustainable factory in the city and its commitment to transparency in environmental impact make it a pioneering workplace. These efforts align with a mission-focused culture, prioritizing both ecological sustainability and innovative design, thereby offering a dynamic work environment for those passionate about making a positive impact on the fashion industry.

Company Stage

Series B

Total Funding

$37M

Headquarters

Vernon, California

Founded

2009

Growth & Insights
Headcount

6 month growth

0%

1 year growth

25%

2 year growth

92%