Business Analyst 2 - Unclaimed Property & Escheatment

Overview

This is a remote role that may only be hired in Arizona. We are looking for candidates who live within a commutable drivable distance to our Phoenix, AZ office.

This position supports the Bank's unclaimed property compliance program by coordinating due diligence mailings, performing abandonment and dormancy analysis, preparing multi-state reporting and remittance files, researching state regulatory requirements, and supporting audit and examination requests. The role partners with business units, operations teams, technology teams, accounting teams, and third-party vendors to ensure compliance with applicable unclaimed property laws and reporting obligations.

Responsibilities & Qualifications

• Unclaimed Property Compliance - Supports unclaimed property reporting, due diligence, remittance, audit support, and other compliance activities. Researches and applies state-specific unclaimed property requirements.
• Operational Support - Provides daily support by responding to inquiries, researching issues, and improving standard practices. Assists in implementing modifications and enhancements.
• Reporting - Produces reports and analyses that identify trends, issues, risks, and opportunities for improvement.
• Process Improvement - Evaluates business processes, identifies opportunities for improvement, and supports the implementation of solutions that increase efficiency, effectiveness, and operational controls.
• Business Requirements - Assists in creating specifications, project plans, process documentation, and other materials to support business initiatives.
• Data Analysis - Sources, compiles, and interprets data. Analyzes data for accuracy and reporting readiness. Effectively communicates results.

Bachelor's Degree and 3 years of experience in unclaimed property, regulatory compliance, or financial operations OR High School Diploma or GED and 7 years of experience in unclaimed property, regulatory compliance, or financial operations.

Preferred Skills

• Strong knowledge of multi-state unclaimed property laws and reporting requirements.
• Experience preparing unclaimed property reports, due diligence mailings, and remittances.
• Advanced Excel skills and experience working with large datasets, source systems, and unclaimed property platforms (e.g., Tracker Pro, UPExchange, HRS Pro, or other unclaimed property reporting platforms).
• Knowledge of general ledger reconciliations and financial reporting processes.
• Experience working within a large, regulated financial institution.

Additional Information

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.