QIMA

Quality control, auditing, testing, and compliance

Key Account Specialist

Customer SuccessConfirmed live in the last 24 hours

Full-timeShenzhen, Guangdong Province, China$7k - $8k /moIn-person

About the Job

Requirements

A bachelor's degree is required, although fresh graduates with a strong ambition to learn may also be considered.
Familiarity with the quality control field is required; work experience is welcome but not mandatory.
Proficiency in both spoken and written Chinese and English is required.
The ability to work well under pressure while remaining detail-oriented is required.
A working knowledge of the Microsoft Office Suite is required.

Responsibilities

Update documents on operational processes and training materials for key clients.
Communicate efficiently with frontline inspectors and oversee inspection report content.
Manage specific activities to drive key clients' key performance indicators.
Prepare weekly and monthly reports.
Assign dedicated inspectors to each key account.
Liaise with the coordination team to train new resources (dedicated inspectors) in essential areas.
Support key client report validation.
Organize periodic training on key client standards for both back-office teams and frontline inspectors.
Perform other tasks arranged by the management team.

Job Description

You will be expected to:

• Update documents on operation processes as well as training materials for key clients

• Communicate efficiently with frontline inspectors and oversee inspection report content

• Manage specific activities to drive key clients KPIs

• Prepare weekly and monthly reports

• Issue dedicated inspectors to each key account

• Liaise with the coordination team to train new resources (dedicated inspectors) in essential areas

• Support key client report validation

• Organize periodic training on key client standards for both back-office teams and frontline inspectors

• Other tasks arranged by the management team

Qualifications

It could be you, if you have:

- A bachelor's degree (fresh graduates with a strong ambition to learn may also be considered)

- Familiarity with the quality control field (work experience is welcome, but not mandatory);

- Proficiency in both spoken and written Chinese and English;

- The ability to work well under pressure while remaining detail-oriented

- A working knowledge of the MS Office Suite.

Additional Information

Monthly Numerical Salary Max: 8000
Monthly Numerical Salary Min: 7000

About the Company

QIMA

Quality control, auditing, testing, and compliance

QIMA provides quality control and compliance services to brands, retailers, and importers. It offers inspection, auditing, and testing to ensure product safety, supplier performance, and regulatory compliance across manufacturing facilities worldwide. The services translate into real-time supply chain intelligence that helps clients monitor and improve quality and ESG-related outcomes, with fees-based revenue supported by accreditation from regulatory bodies and international standards. Unlike firms that offer only one aspect of QA, QIMA combines multiple assurance activities with a trusted, accredited framework and simple, client-focused service to give end-to-end visibility and control over supplier performance. The company’s goal is to help clients produce trustworthy products while prioritizing client satisfaction, integrity, and simplicity in operations.

Company size: 1,001-5,000
Company stage: Not listed
Total funding: Not listed
Headquarters: Hong Kong
Founded: 2005

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