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BayWa

Global agricultural trader and energy provider

Inside Sales Representative

Sales Development Representative +1Confirmed live in the last 24 hours
Full-timeNördlingen, GermanyIn-person

About the Job

Requirements

  • A completed commercial vocational qualification or comparable qualification is required.
  • Initial professional experience in inside sales, customer service, or a comparable position is required.
  • Strong customer and service orientation and enjoyment of telephone-based customer contact are required.
  • Confident use of Microsoft Office is required; experience with customer relationship management (CRM) systems is advantageous.
  • Strong communication skills and a friendly, professional manner are required.
  • An independent, structured, and results-oriented working style is required.
  • Teamwork, initiative, and a high level of commitment are required.
  • Very good spoken and written German is required.

Responsibilities

  • Actively support and advise customers about fuel and charging cards by telephone, email, and chat.
  • Handle customer inquiries, service cases, and orders with a strong focus on service.
  • Conduct customer-retention and sales activities in inbound and outbound channels.
  • Proactively contact prospective customers, qualify leads, and arrange appointments for field sales.
  • Record, process, and follow up on reports of disruptions at fuel stations.
  • Maintain and update customer and master data in the CRM system.
  • Work closely with field sales and internal departments to provide optimal customer support.
  • Document all customer contacts and ensure quality standards in day-to-day work.

Desired Qualifications

  • Experience with CRM systems is advantageous.

About the Company

BayWa

Global agricultural trader and energy provider

BayWa is a global group rooted in cooperative farming that supplies essential goods and services across agriculture, building, and energy. It operates by trading, distributing, and delivering integrated solutions, sourcing agricultural inputs and commodities, supplying building materials, and developing energy products and services. It stands out from competitors thanks to its cooperative heritage and regional ties, plus its leading position in German agribusiness and its status as a major international trader of agricultural raw materials. Its goal is to meet essential human needs by growing responsibly and creating value for customers, employees, and communities while expanding its international footprint.

Company size
1,001-5,000
Company stage
IPO
Headquarters
Munich, Germany
Founded
1923

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