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Beth Israel Lahey Health

Integrated health system delivering care, education

Medical Assistant

Clinical Support & Patient AdministrationConfirmed live in the last 24 hours
Full-timeUnited StatesIn-person

About the Job

Requirements

  • A high school diploma or GED is required.
  • Basic Life Support (BLS) certification is required within 6 months of hire or per department requirement.
  • Ability to work in a fast-paced ambulatory environment with diverse patient populations.
  • The role requires organizational skills, attention to detail, flexibility, and the ability to prioritize tasks in a fast-paced clinical environment.
  • Staff must be vaccinated against influenza as a condition of employment.

Responsibilities

  • Greet, room, and prepare patients for visits; take and document vital signs and intake information.
  • Support clinical procedures, including EKGs, specimen collection, and point-of-care testing.
  • Maintain clean, stocked, and ready exam rooms throughout the day.
  • Ensure accurate documentation in the electronic medical record (EMR) per clinical guidelines.
  • Assist with scheduling, check-in, phone coverage, referrals, and patient instructions as needed.
  • Communicate with providers, patients, and team members about delays, appointment needs, or follow-ups.
  • Follow assigned workflows, safety protocols, infection control standards, clinical policies, and department guidelines.
  • Support operational flow and provider efficiency by anticipating needs and adjusting to same-day changes.
  • Escort patients to labs or ancillary services as needed.
  • Participate in specialized clinical workflows such as prescription refills, prior authorizations, and high-level disinfection.
  • Prepare patients and rooms for procedures, assist providers during clinical procedures, coordinate diagnostic testing, manage clinical documentation, and respond to patient needs.

Desired Qualifications

  • Completion of an accredited Medical Assistant training program is preferred.
  • Zero to one year of related patient-care experience in a healthcare setting is preferred, or an associate's degree or higher may be accepted in lieu of Medical Assistant experience.
  • Medical Assistant (Certified), Emergency Medical Technician (EMT), Certified Nursing Assistant (CNA), or Licensed Nursing Assistant (LNA) certificate is preferred.
  • Proficiency in medical terminology, vital-sign collection, and EMR systems is preferred.

About the Company

Beth Israel Lahey Health

Integrated health system delivering care, education

Beth Israel Lahey Health is an integrated health system that coordinates care across hospitals, clinics, and other care settings to keep patients connected wherever they are. Its services come from doctors, nurses, technicians, social workers, and educators who work together, guided by medical research and education. The system operates by linking hospitals, primary and specialty care, and support services so patients receive seamless care with access to resources like research-informed treatment and training for staff. Unlike standalone hospitals or fragmented care providers, it combines multiple facilities and care teams into a single network to improve consistency and efficiency. The overarching goal is to improve patient outcomes and experience by delivering high-quality, coordinated care through research-backed practices and continuous education for its workforce.

Company size
10,001+
Company stage
Not listed
Total funding
Not listed
Headquarters
Cambridge, MA
Founded
2017

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