Digital Solution Manager

ZEISS is technology and innovation. Founded in Germany, in 1846, ZEISS is an internationally leading technology enterprise operating in the optics and optoelectronics industries across 50 countries.

As a company wholly owned by a foundation, ZEISS is committed to responsibility in all its activities. As a pioneer in scientific optics, it's employees across the globe continue to push the boundaries of what is possible. With a strong focus on quality and innovation, ZEISS creates value for its customers and helps shape new ways of seeing the world.

We’re looking for a Digital Solution Manager to join us in Lisbon, Portugal

Your Role

You will lead digital quality initiatives across the international implementation of SAP S/4HANA and the integration of eQMS platforms. The role will improve business processes, system interfaces, AI-enabled solutions and data governance across sites and headquarters.

The role of Digital Solution Manager (m/f/x) will involve:

• Lead the Quality Management (QM) work package for the global SAP S/4HANA implementation and support wider digital-system delivery.
• Analyse and improve processes in high-volume, regulated environments, working with business units to define and align requirements.
• Map end-to-end processes and interfaces, identify risks, and support validation, testing, rollout and post-implementation troubleshooting.
• Drive AI-enabled quality improvements, including automation, predictive quality and compliant AI agents.
• Define data-governance standards, ownership, flows and lifecycle management while ensuring data integrity and traceability.
• Review implementation activities and documentation for compliance with the QMS, ISO 13485 and other applicable regulations.
• Create and maintain procedures, work instructions and digital process documentation.
• Work independently and proactively, making sound decisions and communicating effectively with global stakeholders.

Your Experience

• A Bachelor's degree or higher in Quality Management, Engineering, IT, Life Sciences, Business Administration or a related field.
• At least five years' experience in digital quality, SAP S/4HANA or eQMS implementation, including experience with regulated Quality Management Systems.
• Strong SAP S/4HANA knowledge in manufacturing environments, ideally as a QM superuser.
• Experience with eQMS platforms and integrating multiple digital systems and interfaces.
• Knowledge of regulatory frameworks and quality methods, including ISO 13485, MDR, GxP, FDA 21 CFR and CAPA.
• Experience in data governance and mapping complex business processes in regulated environments.
• Strong analytical, troubleshooting, communication and organisational skills, with the ability to work independently.
• Fluent written and spoken English.

It would be desirable if you had:

• Direct experience of an SAP S/4HANA implementation.
• Exposure to AI, automation or digital innovation projects, including familiarity with AI agent creation and training.
• German language skills and/or experience in business process improvement; Six Sigma knowledge would be an advantage.

Role Details

• Location: Lisbon, Portugal. Frequent international travel is expected.
• This role has no direct reports and leads the QM work package in a global matrix environment.
• Reporting line: Head of Digital Quality. Key partners include QMS, IT, Digital, Data Governance and Operations.

Apply now to take the next step in joining ZEISS, where you can push technological boundaries, shape markets and contribute to the advancement of society.

Your ZEISS Recruiting Team:

Joe Taroni