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BJ's Restaurants

Casual dining with craft beer

Senior Restaurant Manager

Food & Beverage Operations ManagementUpdated on Nov 10
Full-timeReno, NV, USAIn-person

About the Job

Requirements

  • At least one year of full-service dining experience or General Manager-level experience in a fast-casual environment.
  • One year of experience leading, coaching, and motivating high-performing teams.
  • Maintain a guest-first mindset and commitment to cleanliness and delivering exceptional experiences.
  • Work effectively in a fast-paced environment using problem-solving and decision-making skills.
  • Work a flexible schedule, including nights, weekends, and holidays.
  • Work a minimum 50-hour week consisting of five 10-hour shifts.

Responsibilities

  • Lead daily restaurant operations with a focus on execution, efficiency, and team engagement.
  • Set priorities for each shift, coach teams, and drive accountability.
  • Maintain a safe, well-maintained environment for guests and team members by proactively addressing operational needs.
  • Uphold company standards, policies, and regulatory requirements consistently and with integrity.
  • Support team members’ growth and development through coaching, feedback, recognition, and performance management.
  • Champion food safety, sanitation, and quality standards across all restaurant areas.
  • Ensure every dish and beverage meets the company’s quality, consistency, and presentation standards.
  • Monitor daily production and preparation to ensure operational readiness and an exceptional guest experience.
  • Coach, train, and inspire team members to deliver outstanding hospitality and memorable guest experiences.
  • Build a culture of service excellence by developing talent and reinforcing company values and behaviors.
  • Resolve guest concerns professionally and with care, turning challenges into opportunities to build guest loyalty.

About the Company

BJ's Restaurants

Casual dining with craft beer

BJ’s Restaurants operates a casual dining chain known for its craft beer brewed in-house, Chicago-style pizzas with a Southern California twist, and the signature Pizookie desserts. The experience centers on a crafted brewhouse and a menu designed to enhance social moments, with a focus on attention to detail and hospitality so guests leave wanting to return. Its products combine freshly brewed beers, specialty pizzas, and indulgent desserts, served in a welcoming environment that encourages people to make good times better. The company differentiates itself through its in-house beer, distinctive pizza style, and famous dessert, aiming to turn every visit into a memorable experience. Overall goal: create a place where guests plan their next visit as soon as they leave, by offering consistently enjoyable meals, drinks, and shared moments.

Company size
5,001-10,000
Company stage
IPO
Headquarters
Huntington Beach, CA
Founded
1991

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