Diebold Nixdorf

Global financial and retail technology provider

Técnico Eletrônico 1

Equipment Field ServiceConfirmed live in the last 24 hours

Full-timeNo salary listed

About the Job

Requirements

Technical qualification in Electrotechnics, Electronics, or a related field.
Experience with field-service maintenance and repair; experience with ATMs or banking automation is preferred.
Active CFT registration.
Residence in Maringá, Paraná, or nearby regions.
Valid category B driver's license.
Own a car.
Available to start immediately.
Familiarity with field service technician practices and procedures.
Good written and verbal communication skills.

Responsibilities

Install, technically maintain, and debug product and component hardware and software, primarily at customer sites.
Perform scheduled inspections, cleaning, other services, and minor product repairs within an assigned area.
Verify that products function correctly, resolve identified problems, or escalate them according to established procedures.
Schedule services, complete required documentation, and work with customers to ensure satisfaction and understanding of product operation.
With guidance or alongside more experienced technicians, use diagnostic tools to investigate incidents and analyze hardware and software failures.
Perform component-level hardware repairs.
Clean and adjust mechanical components.
Configure and install applicable software.
Perform preventive maintenance checks according to documented procedures.
Refill consumables as instructed.
Install, move, add, modify, and remove hardware and software products.
Instruct and train customers on using and operating installed hardware and software.
Participate in regular hands-on, classroom, and online hardware and software training.
Participate in implementing measures to achieve agreed KPIs.
Assist with special projects as assigned.

Desired Qualifications

Experience with ATMs or banking automation.

Instala, faz a manutenção técnica e depura hardware e software de produtos e componentes, principalmente nas instalações do cliente. Realiza inspeções programadas, limpeza e outros serviços, além de pequenos reparos nos produtos dentro de uma área designada. Verifica os produtos para garantir que funcionem corretamente e resolve os problemas identificados ou encaminha conforme o procedimento estabelecido. Agenda os serviços, preenche toda a documentação necessária e trabalha com os clientes para garantir a satisfação com o serviço prestado e o entendimento sobre o funcionamento do produto.

Qualificações Necessárias:

Técnico em Eletrotécnica, eletrônica, ou correlatas;
Experiências com manutenção e reparo em Serviços em Campo, preferencialmente com ATM´s ou automação bancária.
Boas habilidades de comunicação escrita e verbal.
CFT Ativo;
Residir em Maringá-PR ou regiões próximas.
CNH B;
Carro próprio;
Disponibilidade de Inicio imediato.

Familiariza-se com as práticas e procedimentos de Técnico de Serviço de Campo.
Com orientação e/ou junto a técnicos mais experientes, realiza qualquer um ou todos os seguintes:
Manipulação de Incidentes: Utiliza ferramentas de diagnóstico para solucionar problemas fazendo uma análise detalhada de falhas de hardware e software.
Realiza reparos de hardware no nível de componentes.
Limpa e ajusta componentes mecânicos.
Configura e instala softwares aplicáveis.
Manutenção Preventiva: Realiza verificações rotineiras de acordo com procedimentos documentados.
Reabastece consumíveis conforme orientação.
IMAC/R: Instala, move, adiciona, modifica e remove produtos de hardware e software.
Treinamento de Clientes: Instrui e treina clientes sobre a utilização e operação do hardware e software instalados.
Participa de treinamentos regulares de hardware e software (prático, em sala de aula e online).
Participa da implementação de medidas para atingir os KPIs acordados.
Auxilia em projetos especiais conforme designado.

About the Company

Diebold Nixdorf

Global financial and retail technology provider

Diebold Nixdorf provides financial and retail technology solutions, helping banks and retailers automate and digitize their operations. Its offerings include ATMs, point-of-sale systems, software, and related services for financial institutions and retailers. The company combines hardware (ATMs and POS terminals) with software platforms and ongoing services, including maintenance and support, to enable transactions, cash management, and customer experiences. Unlike some competitors, it differentiates itself through a strong focus on software and services, a global footprint, and deep relationships with leading banks and retailers, allowing for tailored, end-to-end solutions. The goal is to help customers modernize their checkouts and banking experiences, drive efficiency, and adapt to changing financial and retail environments through integrated technology and long-term service partnerships.

Company size: Not listed
Company stage: IPO
Headquarters: North Canton, OH
Founded: 1859

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