Full-Time

Bilingual Case Manager

Remote Flexible

Confirmed live in the last 24 hours

Pair Team

Pair Team

51-200 employees

Tech-enabled care platform for holistic health

Data & Analytics

Mid

Alameda, CA, USA

Requirements
  • 3+ years of general work experience
  • 1+ year(s) of case management experience
  • Bilingual – English/Spanish
  • Strong understanding of cultural fluency
  • High degree of empathy
  • Ability to work collaboratively in a multidisciplinary team
  • An eye for optimization
  • Organizational skills
  • Ability to remain patient when faced with adversity
  • Strong technical skills and comfort with technology innovation, past experience with CRM databases, basic Excel, Word, email, and video conferencing
  • A valid driver’s license and auto liability insurance
Responsibilities
  • Maintain ongoing caseload of individuals through evidence-based approaches
  • Use relationship-based strategies to support members with social support navigation
  • Conduct periodic telephonic and SMS outreach to ensure timely follow-up to members
  • Identify and break down barriers ensuring individuals’ continuation with the program
  • Assist individuals in securing connection to community supports
  • Coordinate physical care management appointments through collaboration with external and internal providers
  • Utilize external and internal online platforms to collaborate with team members and carry out daily tasks

Pair Team offers a tech-enabled care platform that facilitates comprehensive clinical and mental health care, addressing social barriers and enabling coordinated care across social, behavioral, and clinical needs. Their intelligent care delivery platform also supports automated outreach and interoperability with any EMR/IT system.

Company Stage

Seed

Total Funding

$33.5M

Headquarters

San Francisco, California

Founded

2019

Growth & Insights
Headcount

6 month growth

35%

1 year growth

92%

2 year growth

285%