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Hewlett Packard Enterprise

Builds servers, networking and private cloud

Technical Courseware Developer

Technical WritingPosted on Nov 11
Full-timeNo salary listed

About the Job

Requirements

  • At least 5 years of experience creating technical documentation, courseware, or customer education content.
  • A bachelor's degree in Technical Writing, English, Computer Science, or a related field, or equivalent networking certifications or experience.
  • Strong technical writing skills and the ability to produce accurate, high-quality, user-friendly content.
  • A good understanding of cloud computing, networking, automation, data centers, security, and enterprise software technologies.
  • Hands-on experience with routing and switching, network security, network automation, virtual machines, containers, and cloud services.
  • The ability to independently research and simplify complex technical concepts.
  • Experience with XML, Markdown, content management systems, and courseware authoring tools.
  • Strong analytical and problem-solving skills, communication skills, and stakeholder collaboration skills.
  • Experience leveraging AI tools for content creation and productivity.
  • A self-driven mindset and the ability to thrive in a fast-paced technical environment.

Responsibilities

  • Design, develop, deliver, and maintain customer-facing technical courseware and learning content.
  • Create training materials, including concepts, tasks, installation guides, illustrations, video scripts, course modules, and in-product documentation.
  • Develop customer-focused learning content for HPE Networking cloud services, automation, and networking solutions.
  • Translate complex networking and software technologies into easy-to-understand educational content.
  • Collaborate with product managers, engineers, and subject matter experts to gather requirements and validate technical accuracy.
  • Analyze product specifications and recommend the most effective learning approach.
  • Gain hands-on experience with HPE networking products to understand customer workflows and learning needs.
  • Follow established content development standards, style guides, and documentation processes.
  • Lead or contribute to courseware development projects while working in a collaborative Agile environment.
  • Use AI-powered tools to improve content creation efficiency while maintaining high-quality deliverables.

Desired Qualifications

  • Proficiency in Markdown and Microsoft PowerPoint for technical content creation.
  • Experience working with Agile methodologies and tools such as JIRA.
  • Familiarity with HPE Aruba Networking and/or HPE Juniper Networking products.
  • Industry-recognized networking certifications, such as Aruba, Juniper, Cisco, or equivalent.
  • Experience leading technical content or courseware development initiatives.

About the Company

Hewlett Packard Enterprise

Builds servers, networking and private cloud

Hewlett Packard Enterprise sells servers, storage, networking and hybrid cloud software to large companies, governments and service providers. Its GreenLake platform lets customers run on-premises hardware as a metered cloud service, and its Cray supercomputers run national lab and AI training workloads. The networking business, built on Aruba and Juniper Networks, supplies campus, data-center and routing equipment. Revenue comes from hardware sales, multiyear support contracts, financing and subscriptions. The company traces its roots to Hewlett-Packard, founded in 1939, became a separate public company in 2015 and is headquartered in Houston, Texas.

Company size
10,001+
Company stage
IPO
Headquarters
Houston, TX
Founded
1939

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