Oncology Support Program (0.2 FTE):

• Provide telehealth nursing support by phone and video.
• Educate patients and families on diagnosis, treatment, and side effect management.
• Offer emotional support and guidance to patients and loved ones.
• Collaborate with the healthcare team to develop personalized care plans.
• Contribute to the growth and development of the telehealth oncology support program

Care and Case Management (0.8 FTE):

• Deliver patient-centered virtual care management by phone.
• Develop impactful care plans with members and the care team.
• Guide members through complex medical conditions, treatments, and benefits.
• Collaborate with local providers to ensure seamless care coordination.
• Build supportive, long-term relationships through compassionate follow-up.
• Assist during acute health episodes, including hospitalizations and rehab stays.
• Connect members with clinical and social resources to address their needs.

Qualifications and Requirements:

• Bachelor of Science in Nursing (BSN)
• Active Oncology Certified Nurse (OCN)
• Must reside in a compact NLC state.
• Active Compact RN license in good standing with the nursing board of their state
• Willingness to obtain additional licensure
• 3+ years of experience working with oncology patients
• 2+ years experience working in care, case and disease management
• Demonstrated case management skills.
• Experience with technology and an understanding of digital tools and EMR platforms
• Strong empathy and commitment to patient-centered care.
• Ability to meet volume goals while maintaining quality standards.
• Flexibility and comfort in an evolving environment.
• Strict adherence to security and HIPAA regulations.

Physical/Cognitive Requirements:

• Prompt and regular attendance at assigned work location.
• Capability to remain seated in a stationary position for prolonged periods.
• Eye-hand coordination and manual dexterity to operate keyboard, computer and other office-related equipment.
• No heavy lifting is expected, though occasional exertion of about 20 lbs of force (e.g., lifting a computer / laptop) may be required.
• Capability to work with leadership, employees, and members in an appropriate manner.