Job Title: Functional Job Family:	Manager, Human Resources Human Resources
Primary Job Family:	Individual Contributor
MRC Band:	7
Reports to: Department :	Vice President, Human Resources, South Asia Human Resources

JOB SUMMARY

Assists in carrying out the daily HR Generalist activities of the Human Resource Office including recruitment, total compensation, training and development and project manage HR initiatives in South Asia, with special focus on West India market. Additionally, he/she assists in delivering HR services that meet or exceed the needs of employees and enable business success; as well as ensuring compliance with all applicable laws, regulations and operating procedures. To provide primary HR business partner support to the SDHR, West India. The role will be based out of Marriott’s Mumbai Office.

CANDIDATE PROFILE

Education and Experience

Graduate Degree/ Post Graduate degree in Human Resources; 3-5 years experience in the human resources, management operations, or related professional area.

CORE WORK ACTIVITIES

Assisting in Managing Recruitment and Hiring Process for General Manager / No. 1 Hotel Managers, Pre-opening properties / South Asia Voyage batch

Assists in the interviewing and hiring of Human Resource employee team members with the appropriate skills, as needed.
Assists with managing opening/sourcing/assessing/hiring of candidates on HRMS.
Assists in establishing and maintains contact with external recruitment sources.
Attends job fairs and ensures documentation of outreach efforts in accordance with Human Resource Standard Operating Procedures.
Networks with local organizations (e.g., Hotel Association and peers) to source candidates for current or future openings.
Assists in monitoring candidate identification and selection process.
Performs reference checks & quality control on candidate identification/selection.
Assists with salary negotiation & closing offers.

Assisting in Managing creating of Location Code / MARSHA code / New Employee Record on HRMS for Pre-opening hotels / Conversion hotels

Support in creation of Hotel Classification
Assists with departmental orientation/onboarding program for employees to receive the appropriate new hire training to successfully perform their job
Release offer letter to new hires
Assists with creating employee record, EID & email address set up for all new hires at Pre-opening & General Managers across South Asia
Manages implementation of HRMS and Payroll system in a new hotel

Assisting in Maintaining Employee Relations

Assists in maintaining effective employee communication channels in the property (e.g., develops daily communications and assists with regularly scheduled property-wide meetings).
Reviews progressive discipline documentation for accuracy and consistency, and checks for supportive documentation and is accountable for determining appropriate action.
Utilizes an “open door” policy to acknowledge employee problems or concerns in a timely manner
Ensures employee issues are referred to the Department Manager for resolution or escalated to the Director of Human Resources/Multi-Property Director of Human Resources.

Assisting in Project Managing HR initiatives

Maintains Power BI reports for Life on Time (LOT) and communicates the updates to SDHR and VP HR monthly
Coordinates with HRMS and Payroll partners for LOT data updates, maintains accuracy and authenticity of the data, escalates inadequacies to relevant stakeholders
Conducts a trend analysis of important metrics and highlights critical points to SDHR
Project manages transition of HRMS/Payroll system in existing hotels across South Asia

Managing Data Integrity / Real Time Transaction and other Compliance metrics

Project Manages the process to ensure South Asia is compliant with real time transactions and timely termination compliance
Understands the gap to compliance and assists hotels to overcome them through coordinated training and problem resolution
Assist in implementation of revised HR policies and processes through timely communication, coordination with teams

Supporting West market

Collate hotel wise BSC updates across hotels in West India; identify low performing hotels and escalate critical areas with SDHR
Assist in preparing market performance review decks, owner decks
Audits employee data in mHUB to maintain accuracy and communicate corrections to hotel where necessary
Support SDHR during merit increment cycle, HCP, Talent Management, Business Plan Review process
Prepare and communicate new HR leader announcements, GM announcements
Manage Voyage recruitment process in mHUB and support in Voyage induction & graduation ceremony
Organize monthly HR leaders call and support in preparation of the presentation

MANAGEMENT COMPETENCIES

Leadership

Adaptability - Maintains performance level under pressure or when experiencing changes or challenges in the workplace.

Communication - Conveys information and ideas to others in a convincing and engaging manner through a variety of methods.

Problem Solving and Decision Making - Identifies and understands issues, problems, and opportunities; obtains and compares information from different sources to draw conclusions, develop and evaluate alternatives and solutions, solve problems, and choose a course of action.

Professional Demeanor - Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values.

Managing Execution

Building and Contributing to Teams - Actively participates as a member of a team to move the team toward the completion of goals.

Driving for Results - Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates, focuses, and monitors the efforts of self and/or others toward the accomplishment goals; proactively takes action and goes beyond what is required.

Planning and Organizing - Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements to accomplish goals and ensure work is completed.

Building Relationships

Coworker Relationships - Interacts with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships.

Customer Relationships - Develops and sustains relationships based on an understanding of customer needs and actions consistent with the company’s service standards.

Global Mindset - Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential.

Generating Talent and Organizational Capability

Organizational Capability - Evaluates and adapts the structure of own assignments and suggests improvements to work processes to best fit the needs and/or support the goals of an organizational unit.

Talent Management - Provides support and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives.

Learning and Applying Professional Expertise

Applied Learning - Seeks and makes the most of learning opportunities to improve performance of self and/or others.

Business Acumen - Understands and utilizes business information to manage everyday operations.

Technical Acumen - Understands and utilizes professional skills and knowledge in a specific functional area to conduct.

Personnel and Human Resources — Knowledge of principles and procedures for personnel recruitment, selection, training and development, compensation and benefits, labor relations and negotiation, and personnel information systems.

Compensation and Benefits - The knowledge of principles, regulatory laws, and application of human resources compensation and benefit methods, including workers compensation and work accident procedures.

EEO - Knowledge of federal, state, and local laws and regulations that affect employment. This includes the ability to administer and monitor Affirmative Action programs and analyzing diversity reports.

Associate Relations - Knowledge of the broad range of relationships that could impact an employee, employer, or applicant. This includes knowledge of federal and state laws, company policies and practices, and ethical obligations to investigate, evaluate, and recommend an appropriate resolution to an employee or labor relations complaint.

Recruitment and Hiring - Ability to recruit, interview, and hire qualified candidates. This includes knowledge of best practices for each stage of the selection system.

Training - The ability to perform training needs assessment analysis, develop training programs, and effectively delivering training modules to employees.

Payroll - Knowledge of principles and application of human resources hourly and management payroll methods and practices.

Education and Training - Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

Basic Competencies - Fundamental competencies required for accomplishing basic work activities.

Basic Computer Skills - Uses basic computer hardware and software (e.g., personal computers, word processing software, Internet browsers, etc.).

Mathematical Reasoning - Demonstrates ability to add, subtract, multiply, or divide quickly, correctly, and in a way that allows one to solve work-related issues.

Oral Comprehension - Demonstrates ability to listen to and understand information and ideas presented through spoken words and sentences.

Reading Comprehension - Demonstrates understanding of written sentences and paragraphs in work-related documents.

Writing - Communicates effectively in writing as appropriate for the needs of the audience.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates.  We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Marriott International

Human Resources Manager

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Marriott International

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