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EXL

Analyzes business data and runs outsourced operations

Assistant Manager Business Analyst

Business IntelligenceConfirmed live in the last 24 hours
Full-timeChennai, Tamil Nadu, IndiaNo salary listedIn-person

About the Job

Requirements

  • Advanced Excel skills, including Macros, VBA, Power Query, and Power Pivot.
  • SQL skills, including joins, stored procedures, views, and data validation.
  • Power BI dashboard development skills.
  • Data visualization and storytelling skills.
  • Forecasting and capacity planning analytics skills.
  • Active communication and interpersonal skills.
  • Minimum availability of 8 hours per day, with hours varying according to process requirements.

Responsibilities

  • Analyze operational, productivity, quality, and financial data to identify trends and business insights.
  • Develop and maintain interactive dashboards, scorecards, and KPI tracking reports for leadership.
  • Create daily, weekly, monthly, and ad-hoc MIS reports to support business decision-making.
  • Write and optimize SQL queries to extract, validate, and analyze data from multiple sources.
  • Automate reporting processes using Excel Macros, VBA, Power Query, and other automation tools.
  • Perform data validation, reconciliation, and quality checks to ensure reporting accuracy.
  • Support workforce planning, forecasting, capacity analysis, and resource utilization reporting.
  • Conduct root cause analysis and provide data-driven recommendations for performance improvement.
  • Collaborate with Operations, Quality, Training, and Leadership teams to understand analytical requirements.
  • Translate business requirements into reporting solutions, dashboards, and actionable insights.
  • Identify opportunities for process improvement, standardization, and automation across business functions.
  • Present performance trends, risks, and recommendations through management-ready reports and presentations.
  • Maintain reporting documentation, metric definitions, and governance standards.
  • Support audits, business reviews, and strategic initiatives through accurate and timely analytics.
  • Monitor key operational metrics and proactively highlight risks, gaps, and improvement opportunities.

Desired Qualifications

  • Power Automate experience is preferred.
  • Basic Python or R skills are good to have.

About the Company

EXL

Analyzes business data and runs outsourced operations

EXL analyzes business data and runs outsourced operations for insurers, healthcare payers, banks, retailers, and other large organizations. Its teams combine industry expertise with data engineering and AI to handle tasks such as claims processing, payment reviews, customer service, and finance within existing technology environments. The company also builds software, including LifePRO, which manages insurance policies, and EXLdata.ai, which connects fragmented data for use in AI systems. Clients pay for consulting projects, ongoing managed services, and software delivered through the cloud. EXL was founded in 1999 and is headquartered in New York City.

Company size
10,001+
Company stage
IPO
Headquarters
New York City, New York
Founded
1999

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