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Neuron 7

AI-powered platform for service resolution

Lead Software Development Engineer in Test - Agent AI

Test Automation EngineeringConfirmed live in the last 24 hours
Full-timeBengaluru, Karnataka, India

About the Job

Requirements

  • 8–10 years of experience in software quality engineering, QA automation, or related roles, including experience leading QA initiatives or teams.
  • Strong hands-on experience with Playwright for modern web application automation.
  • Strong programming experience with TypeScript/JavaScript, Python, Java, or a comparable language.
  • Experience designing automation frameworks rather than only writing individual automated test cases.
  • Strong understanding of API testing and tools or frameworks such as Postman, REST Assured, Playwright API testing, or equivalent.
  • Experience integrating automated testing into CI/CD environments such as GitHub Actions, GitLab CI, Jenkins, Azure DevOps, or similar.
  • Strong knowledge of functional, integration, regression, smoke, exploratory, and end-to-end testing methodologies.
  • Experience with cross-browser and responsive application testing.
  • Familiarity with SQL and database/data validation.
  • Strong understanding of Git and modern software development workflows.
  • Experience working in Agile engineering environments.
  • Strong debugging, analytical, and root-cause-analysis skills.
  • Ability to collaborate with engineering, product, and business stakeholders.

Responsibilities

  • Own the overall QA and test automation strategy across products and releases.
  • Design, build, and maintain scalable end-to-end automation frameworks using Playwright.
  • Develop automated functional, regression, integration, and cross-browser test suites.
  • Establish appropriate testing across the UI, API, integration, and data layers.
  • Define test plans, test cases, acceptance criteria, regression strategies, and release-quality gates.
  • Integrate automated tests into CI/CD pipelines and enable reliable testing as part of every build and deployment.
  • Work closely with developers to identify issues earlier in the development lifecycle and promote shift-left testing practices.
  • Build and maintain API test automation for REST APIs and other service integrations.
  • Develop strategies for test data management, environment management, mocking, and service virtualization where appropriate.
  • Analyze test failures, application logs, and system behavior to identify root causes rather than simply reporting defects.
  • Establish meaningful quality metrics and provide visibility into test coverage, defect trends, automation reliability, and release readiness.
  • Identify flaky tests and continuously improve the reliability and execution speed of the automation suite.
  • Participate in architecture and design discussions to identify testability and quality risks early.
  • Mentor QA engineers and help establish engineering best practices across the QA function.
  • Evaluate and introduce new testing tools and approaches, including appropriate use of AI-assisted testing and automation.

Desired Qualifications

  • Experience with performance and load testing using tools such as k6, JMeter, or equivalent.
  • Experience testing applications built using modern frontend frameworks such as React, Angular, or Vue.
  • Familiarity with Docker, Kubernetes, and cloud-based environments.
  • Experience with AWS, Azure, or GCP.
  • Experience testing distributed systems, microservices, and event-driven architectures.
  • Familiarity with observability platforms and using logs, metrics, and traces for troubleshooting.
  • Experience with accessibility and security testing.
  • Experience with visual regression testing.
  • Exposure to AI/LLM-based applications and approaches for testing non-deterministic AI systems.

About the Company

Neuron 7

AI-powered platform for service resolution

Neuron7.ai builds an AI-powered service platform that improves outcomes for teams in call centers, tech support, and engineering by guiding issue resolution. It integrates with a client’s existing CRM or service workflows and includes a Smart Resolution Repository that captures and shares knowledge in real time, creating a single system of service intelligence across thousands of products, issues, people, and data silos. The platform works by learning from data and human interactions to diagnose problems and provide step-by-step guidance for resolution. Its approach is solutions-oriented, tailoring the tool to each client’s KPIs and service processes, which has helped customers raise productivity and effectiveness within weeks of deployment. The company’s goal is to help service teams resolve issues faster and more consistently by delivering scalable, data-driven guidance and shared knowledge across the service lifecycle.

Company size
51-200
Company stage
Series B
Total funding
$58.2M
Headquarters
San Jose, CA
Founded
2020

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