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$20.30/hr
Mid
Durango, CO, USA
In Person
Social & Community ServicesResidential & Direct Support
No H1B Sponsorship
About the job
Requirements
- At least two years of experience in human services or a related area.
- Knowledge of Microsoft Office products and the Windows environment.
- A valid Colorado driver's license and ability to pass a background check, credit check, and driving record check.
- Ability to perform routine lifting and cleaning and to walk up and down stairs; ability to perform the listed physical activities, lift 30 to 50 pounds, and work in indoor and outdoor environments.
- Ability to demonstrate knowledge of, or a strong willingness to learn about, poverty, human service government programs, VOAC solutions and services, homelessness, aging, veterans, at-risk youth, and services for vulnerable people.
Responsibilities
- Protect the physical and emotional well-being of shelter residents within program guidelines.
- Provide general client and house maintenance, including supplying linens and personal items, implementing the client chore schedule, performing bed checks, enforcing curfew and other rules, checking chore completion, setting and checking alarms, and checking the building for complete clearance during fire drills.
- Provide weekly individual counseling to clients, assist them in identifying goals, and support implementation of a plan.
- Provide trauma-informed care.
- Conduct primary intake interviews with new clients, complete required documentation, and determine whether a client is appropriate for admission.
- Answer the crisis line and emergency hotline, remain aware of referral agencies for callers and residents, and maintain related records.
- Attend weekly staff meetings and required in-service training, and meet periodically with the Program Manager to exchange information and provide input.
- Observe clients' daily behavior and document observations in case notes; complete daily shift notes and notes on group sessions conducted.
- Maintain the facility as a comfortable and orderly environment and provide direct crisis intervention services to clients.
- Conduct house and group session meetings as assigned.
- Provide supervision and training to new employees and volunteers as assigned.
- Give educational presentations to community groups, attend professional meetings when requested, and conduct on-site tours.
- Maintain the shift log and other required paperwork.
- Perform job responsibilities in accordance with the Social Work Code of Ethics.
- Incorporate guest voice into program evaluation and improvement.
- Participate in the on-call rotation with other Advocates, Senior Managers, and the Senior Director.
- Perform other duties as assigned.
Desired Qualifications
- Direct experience with the relevant population is preferred.
About the company
VOA Colorado is a nonprofit faith-based organization that provides housing, food, and support services to Colorado’s vulnerable residents. It runs shelters, affordable and transitional housing, a daytime center, and nutrition programs such as Meals on Wheels and City Harvest. The organization serves nearly 100,000 people annually across more than 50 programs, with specialized efforts for veterans and seniors. Its goal is to help people become self-sufficient by offering stable housing, nutritious food, and pathways to work, learning, and community involvement.
Company Size
51-200
Company Stage
N/A
Total Funding
N/A
Headquarters
Denver, Colorado
Founded
1896
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Simplify's Take
What believers are saying
- The VA awarded VOA Colorado Branch $11.6 million for FY2026 veteran homelessness services.
- Denver extended Sinton's Sanctuary funding to December 31, 2026, adding $601,829.
- VOA posted 37 open jobs on September 15, 2026, signaling active program growth.
What critics are saying
- Denver's family shelter contracts turned performance-based in 2026, pressuring staffing and outcomes.
- AmeriCorps funding chaos in 2025-2026 threatened Colorado volunteer programs and service continuity.
- If public grants shrink, VOA's shelter network and senior services face immediate contraction.
What makes Volunteers of America Colorado unique
- VOA Colorado combines shelters, veteran services, meals, and affordable housing across 50 programs.
- Lakewood selected VOA in April 2026 to run a 24/7 navigation center.
- VOANS chose VOA Colorado to manage Switchgrass Crossing, a 45-unit Fort Collins project.
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Benefits
- Paid Vacation
- Paid Sick Leave
- Paid Holidays
- Tuition Reimbursement
- Pension Plan
- Health Insurance
- Dental Insurance
- Vision Insurance
- Pet Insurance
- Life Insurance
- Accident Insurance
- Employee Assistance/Work Life Balance Program