PRISM+

Direct-to-consumer high-performance home electronics

HR Assistant Manager

HR Generalist & Employee RelationsPosted on Nov 10

Full-timeKuala Lumpur, Federal Territory of Kuala Lumpur, MalaysiaNo salary listedIn-person

About the Job

Requirements

Requires 2–4 years of HR generalist experience, ideally in a fast-moving small or medium-sized enterprise, retail, or a company with non-office staff.
Requires hands-on experience running Malaysia payroll, including EPF, SOCSO, EIS, PCB and Form EA, with accuracy in handling numbers.
Requires working knowledge of the Employment Act and Industrial Relations Act, including conducting a domestic inquiry.
Requires discretion and sound judgement when handling sensitive conversations.
Requires proficiency with Google Sheets or Excel.
Requires the ability to work effectively with a manager based in another country, take ownership, and follow tasks through to completion.

Responsibilities

Run Malaysia monthly payroll from start to finish, processing new joiners, leavers, claims, overtime, commission and deductions.
Calculate and submit statutory contributions, including EPF, SOCSO, EIS, PCB/MTD and the HRD Corp levy.
Prepare year-end filings, including Form EA, Form E and CP22/CP22A/CP21.
Check payroll against the HR system and bank files before release.
Support the annual appraisal cycle by calculating increments and bonuses and preparing outcome letters and payroll files.
Respond promptly and clearly to employee questions about pay, leave and claims.
Serve as the first point of contact for employee questions and issues across Malaysia office, retail and technician teams.
Conduct domestic inquiries, disciplinary cases, grievances and exits, maintaining documentation such as show-cause letters, inquiry notes and outcome letters.
Prepare employment paperwork, including contracts, confirmation letters, transfers and termination letters.
Keep practices compliant with the Employment Act, Industrial Relations requirements and Minimum Wages Order.
Manage probation processes, including manager reminders, confirmations and extensions.
Handle foreign worker and expatriate pass matters where applicable.
Run selected hiring end to end, including job posts on JobStreet, LinkedIn and Hiredly, screening, interviews, offers and onboarding.
Support retail hiring for new store openings and roadshows.
Maintain candidate records in the applicant tracking system.
Own Malaysia HR projects from scoping through rollout, including onboarding, HR dashboards, document templates and policy localisation.
Maintain accurate employee data in the HR system and produce Malaysia headcount and HR reports.
Identify manual, repetitive work and replace it with simple tools such as Google Sheets, Slack workflows or AI tools.
Maximise HRD Corp training claims and investigate relevant government incentives.
Support engagement work and internal communications for the Malaysia team.

HR Assistant Manager

PRISM+ · Kuala Lumpur, Malaysia · — · Posted 2026-11-10

Workplace: on_site

Department: People

Description

PRISM+ is Singapore’s leading homegrown electronics brand, with a presence across key markets in Australia, Malaysia and the Philippines. The brand’s mission is to make premium technologies accessible to the masses—disrupting established industries with innovation and value that goes beyond the product. PRISM+ was founded in 2017 as a direct-to-consumer (D2C) display technology specialist, where it quickly grew to become the number one monitor and smart TV brand in Singapore. Best known and loved for its affordable premium offerings and award-winning customer experience, the brand has expanded its offerings to include a wide range of affordable premium home electronics and appliances.

Join us at PRISM+ and become part of a journey where innovation meets impact, and every day offers a chance to shape the future of consumer technology. Discover a career where your ideas matter, your growth is nurtured, and together, we create a brighter tomorrow.

You'll be the on-the-ground HR lead for Malaysia, working closely with our regional People team in Singapore. You'll run day-to-day HR (payroll, employee relations and hiring) and own projects that make our processes faster and simpler. This role needs someone who can work independently and make sound calls without waiting for direction.

What you'll do

Payroll & Compensation

Run monthly Malaysia payroll from start to finish: new joiners, leavers, claims, overtime, commission and deductions
Calculate and submit statutory contributions: EPF, SOCSO, EIS, PCB/MTD and the HRD Corp levy
Prepare year-end filings: Form EA, Form E, CP22/CP22A/CP21
Check payroll against the HR system and bank files before release
Support the annual appraisal cycle: increment and bonus calculations, outcome letters, payroll files
Answer employee questions about pay, leave and claims quickly and clearly

Employee & employer relations

Be the first point of contact for employee questions and issues across office, retail and technician teams in Malaysia
Run domestic inquiries, disciplinary cases, grievances and exits, with proper documentation (show-cause letters, inquiry notes, outcome letters)
Prepare employment paperwork: contracts, confirmation letters, transfers and termination letters
Keep practices in line with the Employment Act, Industrial Relations and Minimum Wages Order
Manage the probation process: reminders to managers, confirmations and extensions
Handle foreign worker and expatriate pass matters where they apply

Hiring

Run selected hiring end to end: job posts (JobStreet, LinkedIn, Hiredly), screening, interviews, offers and onboarding
Support retail hiring for new store openings and roadshows
Keep candidate records up to date in our applicant tracking system

HR Projects and Operations

Own Malaysia HR projects from scoping through to rollout, for example onboarding, HR dashboards, document templates and policy localisation
Keep employee data accurate in our HR system and maintain headcount and HR reports for Malaysia
Find manual, repetitive work and replace it with simple tools: Google Sheets, Slack workflows or AI tools
Make the most of HRD Corp training claims and look into relevant government incentives
Help with engagement work and internal communications for the Malaysia team

Requirements

2–4 years of HR generalist experience, ideally in a fast-moving SME, retail or a company with non-office staff
Has run Malaysia payroll hands-on, including EPF, SOCSO, EIS, PCB and Form EA, and is very accurate with numbers
Solid working knowledge of the Employment Act and Industrial Relations Act, including how to run a domestic inquiry
Comfortable handling sensitive conversations with discretion and good judgement
Strong in Google Sheets or Excel
Works well with a manager based in another country. You take ownership and chase things to the finish

Apply

Apply at PRISM+

About the Company

PRISM+

Direct-to-consumer high-performance home electronics

PRISM+ is a Singapore-based provider of high-performance home electronics and smart appliances. It sells a range of products including 4K Google TVs, Dolby Atmos soundbars, gaming and productivity monitors, smart air conditioners, and ceiling fans through a direct-to-consumer online platform and select retail partners. Its devices are designed for the Singaporean market, with emphasis on quality, reliability, and attractive designs, often offered with promotions and financing to improve affordability. The company differentiates itself with strong local roots and a track record of customer trust, demonstrated by tens of thousands of five-star reviews from hundreds of thousands of users. PRISM+ aims to deliver premium, easy-to-use home tech that fits modern Singaporean homes, through direct sales and partnerships while expanding access to its products.

Company size: 201-500
Company stage: Early VC
Total funding: $31.9M
Headquarters: Singapore, Singapore
Founded: 2017

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