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Carvana

Online used-vehicle retailer with nationwide delivery

Security Associate - 2nd Shift

Security Guarding & PatrolConfirmed live in the last 24 hours
Full-timeChesterfield, VA, USA$19 /hrIn-person

About the Job

Requirements

  • Have 1–2 years of experience in a customer service environment.
  • Demonstrate strong verbal and written communication skills.
  • Make sound decisions in a complex, fast-moving environment.
  • Build strong working relationships and connect with people quickly.
  • Organize, plan, and execute multiple tasks at once in a fast-paced setting.
  • Handle conflict in a positive, productive way.
  • Read, write, speak, and understand English.
  • Be at least 18 years of age.
  • Lift up to 60 pounds independently, primarily from knee to shoulder height, with additional lifting from various levels.
  • Carry and transport up to 60 pounds up to 20 feet.
  • Stand for extended periods and frequently stretch, reach, walk, stoop, push, and/or pull in conditions that may be cold, hot, noisy, or wet, and may involve fumes or odors from vehicle maintenance.
  • Have excellent visual acuity and manual dexterity.
  • Use required safety equipment, which may include a face shield or goggles, non-slip shoes, gloves, a mask, and other protective garments and equipment.
  • Drive frequently and perform computer data entry.
  • Adhere to regular and predictable attendance.
  • Pass a complete background check as a condition of hiring.

Responsibilities

  • Provide service-first interactions and represent Carvana at the gate to associates, vendors, and visitors.
  • Use the Unified Security Platform to monitor live cameras, review footage, and investigate intrusion alerts.
  • De-escalate situations and work with partners to resolve conflicts.
  • Operate the gate using the Safe & Secure App and RFID technology, enforcing ingress and egress procedures.
  • Manage and document vehicle movement through the Inspection Center entrance and exit gates.
  • Complete first aid, CPR, and AED training and certification, and apply those skills when needed.
  • Follow emergency protocols and act decisively in emergencies.
  • Keep the site operational in all weather, including snow removal in winter and heat-safety protocols in summer.
  • Identify environmental hazards, conduct safety audits, and reinforce safety practices.
  • Scan vehicles using mobile rover technology and manual handheld scanners to support inventory accounting and operational flow.
  • Walk to restricted or hard-to-access areas of the lot.
  • Research vehicle locations and provide accurate, detailed reports to leadership.

Desired Qualifications

  • Familiarity with CCTV, RFID, card access, or other Safe & Secure technology.
  • Previous experience supporting an OSHA or safety team program.
  • Experience with crisis prevention and/or response plans.

About the Company

Carvana

Online used-vehicle retailer with nationwide delivery

Carvana runs an online used-vehicle marketplace where customers buy, sell, and trade cars through a nationwide digital inventory and home delivery. It lets buyers complete the entire purchase process online from viewing listings to arranging delivery, with features such as a 7-day money-back guarantee. Selling or trading a vehicle is done online in seconds, streamlining the process with instant offers and vehicle pickup or drop-off options. The service relies on a strong emphasis on convenience and transparency, leveraging technology to simplify car transactions and provide a seamless ecommerce experience. Carvana differentiates itself from competitors by offering a fully online, end-to-end process with nationwide delivery, a no-hassle return policy, and quick online trade-in capabilities, backed by a customer-first approach. The company aims to make buying, selling, and trading cars as easy and transparent as possible for consumers.

Company size
5,001-10,000
Company stage
IPO
Headquarters
Tempe, AZ
Founded
2012

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